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s.borisov
Beginner

SPA303 Call History, External or Internal.

Hello,

We have SPA 303 phones at the work office. We know how to use call history function, but when someone is forwarding a call to me, than the Internal extention number is recorded to answered calls.

Is there a way, the inbound call numbers to be recorded as answered calls, rather the internal ones?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Dan Lukes
Advocate

SPA303 is just end phone. It just records the number it received from phone exchange/call control device during call setup. If you wish to modify the calling number, behavior of call-control device (the device the SPA303 is registered to) needs to be adjusted. Ask it's administrator to do it.

View solution in original post

It's as I suspected what you confirm. The administrator is outsourced and that's why i needed some conformation I can use for a request.

Thank you!

View solution in original post

2 REPLIES 2
Dan Lukes
Advocate

SPA303 is just end phone. It just records the number it received from phone exchange/call control device during call setup. If you wish to modify the calling number, behavior of call-control device (the device the SPA303 is registered to) needs to be adjusted. Ask it's administrator to do it.

It's as I suspected what you confirm. The administrator is outsourced and that's why i needed some conformation I can use for a request.

Thank you!

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