SPA303 forever reboots

[yuretz1488]

HI!

My SPA303 stuck into forever rebooting:

1) It's starts, light are flashing

2) Cisco Logo

3) Initializing Network

4) Checking DNS

5) Reboot and all the same from №1 position.

So i'm not able restore factory settings from menu just beacuse i have no time to do that.

I think there must way to hard reset phone to default settings without menu system.

Please help me.

[nseto]

It sounds like the network cable is still connnected, can you disconnect that and have just the power connected?  Then see if you can get into the menu?

[yuretz1488]

I've got same result with plugged and unplugged network cable.

Still reboots.

[arcanosintercom]

When you have the Initializing network screen, you should have time to access the phone menu (at least if you use dhcp).

Do you have a BMP picture loaded in the screen?

If so, it could be our problem... https://supportforums.cisco.com/message/3786793#3786793

Let me know, because I'm going crazy about this!

Regards

Alberto

[yuretz1488]

i'm trying to access - but initizlizing network takes not more than 1 second.i've tryed to push menu button - that doesn't help

is thete any ways to reset phone without menu?