SPA500s BLFs not working

kbumpus12 · ‎07-19-2011

Cannot get the SPA500S to show BLFs once we upgraded the firmware to 7.4.8 from 7.4.3. Has their been a change in how we need write the config?

Current config template that previously worked in 7.4.3:

<Unit_1_Enable ua="na">Yes</Unit_1_Enable>

<Unit_2_Enable ua="na">No</Unit_2_Enable>

<Server_Type ua="na">Broadsoft</Server_Type>

<Test_Mode_Enable ua="na">No</Test_Mode_Enable>

<Attendant_Console_Call_Pickup_Code group="Attendant_Console/General">*98</Attendant_Console_Call_Pickup_Code>

<BLF_List_URI group="Attendant_Console/General">%BWBLF-USER-1%@172.27.0.1</BLF_List_URI>

<Unit_1_Key_1 ua="na">fnc=sd+blf+cp;sub=%BWBLF-USER-1%@172.27.0.1; usr=USERID@HOST</Unit_1_Key_1>

<Unit_1_Key_2 ua="na"></Unit_1_Key_2>

<Unit_1_Key_3 ua="na"></Unit_1_Key_3>

<Unit_1_Key_4 ua="na"></Unit_1_Key_4>

<Unit_1_Key_5 ua="na"></Unit_1_Key_5>

<Unit_1_Key_6 ua="na"></Unit_1_Key_6>

<Unit_1_Key_7 ua="na"></Unit_1_Key_7>

<Unit_1_Key_8 ua="na"></Unit_1_Key_8>

<Unit_1_Key_9 ua="na"></Unit_1_Key_9>

<Unit_1_Key_10 ua="na"></Unit_1_Key_10>

<Unit_1_Key_11 ua="na"></Unit_1_Key_11>

<Unit_1_Key_12 ua="na"></Unit_1_Key_12>

<Unit_1_Key_13 ua="na"></Unit_1_Key_13>

<Unit_1_Key_14 ua="na"></Unit_1_Key_14>

<Unit_1_Key_15 ua="na"></Unit_1_Key_15>

<Unit_1_Key_16 ua="na"></Unit_1_Key_16>

<Unit_1_Key_17 ua="na"></Unit_1_Key_17>

<Unit_1_Key_18 ua="na"></Unit_1_Key_18>

<Unit_1_Key_19 ua="na"></Unit_1_Key_19>

<Unit_1_Key_20 ua="na"></Unit_1_Key_20>

<Unit_1_Key_21 ua="na"></Unit_1_Key_21>

<Unit_1_Key_22 ua="na"></Unit_1_Key_22>

<Unit_1_Key_23 ua="na"></Unit_1_Key_23>

<Unit_1_Key_24 ua="na"></Unit_1_Key_24>

<Unit_1_Key_25 ua="na"></Unit_1_Key_25>

<Unit_1_Key_26 ua="na"></Unit_1_Key_26>

<Unit_1_Key_27 ua="na"></Unit_1_Key_27>

<Unit_1_Key_28 ua="na"></Unit_1_Key_28>

<Unit_1_Key_29 ua="na"></Unit_1_Key_29>

<Unit_1_Key_30 ua="na"></Unit_1_Key_30>

<Unit_1_Key_31 ua="na"></Unit_1_Key_31>

<Unit_1_Key_32 ua="na"></Unit_1_Key_32>

Dan Miley · ‎08-09-2011

yes, the profile format is different for each version of firmware.

download the profile compiler here

http://www.cisco.com/cisco/software/type.html?mdfid=282724650&flowid=5300

or

http://www.cisco.com/cisco/software/release.html?mdfid=282724650&flowid=5300&softwareid=282562500&release=7.4.8&relind=AVAILABLE&rellifecycle=&reltype=latest

to create a new template for 7.4.8 (in windows)

unzip the files

go to the folder

--sample-profile output_filename

It's probably a good idea to use that template for all configuration / provisioning of the phones with that version of firmware. Some features may have been added and some may have changed.

DLM...