cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
1449
Views
0
Helpful
3
Replies
Highlighted

SPA501G CALL PICKUP HOW TO ?

HI anyone know how to pickup call from SPA501G. I have Cisco UC560-FXO-K9 with

Version 8.1
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express



I test it with IpCommunicator an works, but I don't now how to pickup a call from SPA501G,
In data sheet cisco says
** Feature requires support by call server.
I don't understand it.....
Can someone help me ?

Here datasheet: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10499/data_sheet_c78-548558.html
Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Hi Christian

For UC500 you can also check which feature access codes are configured, telnet the unit and in enable mode run:

UC540#

sh telephony-service fac

telephony-service fac standard

callfwd all **1

callfwd cancel **2

pickup local **3

pickup group **4

pickup direct **5

park **6

dnd **7

redial **8

Once you have created your pickup group press **4 from SPA501G to pickup the call ringing at ext in the same group, this also applies for analog phones.

Best regards,

Rogelio V.

View solution in original post

3 REPLIES 3
Highlighted
Frequent Contributor

You'll need to send a star code out for that call pickup.  If the star code needs to go to server, add the star code to the feature dial services code.  For more details on this parameter, please download the admin guide for the spa5xx phones from cisco.com.

Highlighted
Cisco Employee

Hi Christian

For UC500 you can also check which feature access codes are configured, telnet the unit and in enable mode run:

UC540#

sh telephony-service fac

telephony-service fac standard

callfwd all **1

callfwd cancel **2

pickup local **3

pickup group **4

pickup direct **5

park **6

dnd **7

redial **8

Once you have created your pickup group press **4 from SPA501G to pickup the call ringing at ext in the same group, this also applies for analog phones.

Best regards,

Rogelio V.

View solution in original post

Highlighted

Hi All..

Thanks..Many Thanks for your Help, It Works Great..

The comand provide by Rogelio Works also perfect.. 

My Final conf is show here:

"For Help to anothers"

ephone-dn  8  dual-line

number 2092

pickup-group 5501

label 2092

description Customer

name Customer

allow watch

call-forward busy 2000

call-forward noan 2000 timeout 25

corlist incoming Nivel2

corlist outgoing Nivel1

ephone  8

device-security-mode none

mac-address 0000.000.0000

max-calls-per-button 2

username "customer" password null

type 501G

button  1:8

pin 123456

thk