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2018
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0
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4
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Spa504G 2 Profile Rules

roger.lawrence
Level 1
Level 1

- I cannot seem to get 2 profile rules working.

- I would like to set one up for Global settings across all phones and one for phone specific information.

- If I just have the spa504G.cfg with one profile pointing to the spa$Ma.xml it works fine.

Is there something that I am missing? 

Thank you in Advance.

Roger

4 Replies 4

roger.lawrence
Level 1
Level 1

Should I call Cisco support over this?  Do they support the small bus stuff?

Roger, there is a special section of the NetPro forums just for small business products:

https://supportforums.cisco.com/community/netpro/small-business

But to answer your question, "yes", Cisco does support small business products.  I haven't personally called their SMB tech support but from what I've heard the service is excellent and the engineers are just as knowledgeable as the rest of the TAC.

roger.lawrence
Level 1
Level 1

This is what I am trying to do...

http://andrewbevitt.com/tutorials/bulk-linksys-spa92-provisioning/

Here are my updated files:

I have called in to Cisco Small Bus. Support twice now and am basically told that they will have to ask someone else... Then I don't hear back from them.

I have PM'd Richard from this post:

https://supportforums.cisco.com/thread/2021980

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