10-02-2015 06:10 AM - edited 03-21-2019 08:47 AM
Hi,
We do have SPA504G phones on the field. Phones are sending re-register invite after 8 mins passed from a successfull reregistration. Second registration attempt is not in vaild format , hence Softswitch sends 403 forbidden and registeration drops. Please see below register attempts. What makes ip-phone send an unathorised register attempt after 8 mins ?
Thanks,
Fethi
10-03-2015 12:26 AM
For the purpose of analysis of "packed have no valid format" we need to have the affected packed, not just the claim there has been one.
So please provide example of sucesful registration as well as those rejected one.
10-05-2015 02:12 AM
Hi Dan,
8 mins After succcesfull registration SPA504G sends below register packet and softswitch returns forbidden.
Thanks,
10-05-2015 03:00 AM
And the successful pair ?
Also note that if the critical difference will be hidden by you, then it will not be found.
10-05-2015 05:33 AM
10-08-2015 05:51 AM
OK. There is no difference in non-hidden part of successful/failing REGISTER requests.
Unfortunately, the further step is imminent. If the REGISTER is not rejected because of its content (assuming no issue is hidden behind black lines) then it's rejected at service provider discretion.
So you need to contact your service provider.
10-05-2015 03:03 AM
Also note you are using ancient firmware version. Consider upgrade to more recent one.
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