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Beginner

SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Is this possible if so how?

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11 REPLIES 11
Cisco Employee

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Hi camronjohnson,

The Configuring Cisco SPA500S Attendant Console document describes both the manual and zero-touch configuration steps: https://www.myciscocommunity.com/docs/DOC-11522

The document is targeted at Asterisk as call-control, but the BLF information on pages 8 and 9 are relevant.

Regards,

Patrick

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Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Is there a way to do this without the use of the SPA500S Attendant Console and Use only the phone itself?

Cisco Employee

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Hi camronjohnson,

Sorry, I thought you had a typo and meant to type "On SPA500S", turns out you really meant "No SPA500S"

Yes, unused line keys on SPA5xx IP phones support Broadsoft BLF. This is documented in the SPA5xx Admin Guide:
http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fdocs%2Fvoice_ip_comm%2Fcsbpipp%2Fip_phones%2Fadministration%2Fguide%2Fspa500_admin.pdf&pos=1&strqueryid=2&websessionid=ehoQWTwEoaQg5MstdKDgz7A

Take a look at page 23, "Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone"

Phone related documents are linked from the Community phone page: https://www.myciscocommunity.com/docs/DOC-2148

Regards,

Patrick

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Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Ok, I have attempted to use that configuration, however I just see a flashing orange led for that line. What issues are usually associated with this type of error?

Cisco Employee

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Hi camronjohnson,

What call-control and version are you using, Asterisk, Broadsoft, something else?

BLF functionality must be enabled on the server so that it sends SIP NOTIFY to the phone/s monitoring status.

Regards,

Patrick

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Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

I believe I am using Broadsoft version 14. The BLF feature is enabled.

Cisco Employee

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

I wrote this document, hopefully it'll be of use to help you solve the BLF problem:

https://www.myciscocommunity.com/docs/DOC-15065

Regards,

Patrick

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Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

This appears to have fixed the issue, after I managed to get the correct sub and user domain combination from the sip log messages. I am still attempting to acquire a SPA500S to get the automatic configuration update.

Enthusiast

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

Did you ever get the Automatic configuration for the BLFs to work?

Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

No, it was all still a manual configuration. We never ordered a SPA500S to test with and ultimately we went in a different equipment direction. Since it was all still a manual process any way.

Highlighted
Beginner

Re: SPA50X Broadsoft BLF Auto-Configuration No SPA500S

I don't know much about Broadsoft, have you specified option 66 in your DHCP settings?