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mike
Beginner

SPA525g with sidecar blind transfer issues

I have an spa525g with the spa500s sidecar.  The sidecar buttons are working for direct dial and status, however when I try to do a blind transfer for a button the call fails.  If I do a blind transfer and enter the 3 digit extension it works fine.  So it seems to just be the sidecar buttons causing the problem.

Thanks

Mike

4 REPLIES 4
nseto
Frequent Contributor

I spoke with the developer on this, he says this issue will be addressed in the next release which is scheduled to be out within a few weeks, thank you.

We are experiencing this issue with firmware 7.4.4.   The SPA 50Xg series phones do not exhibit this behavior.  Is there a projected time when the new software will be available..   we prefer the spa525g due to aesthetics, however, functionality will prevail...    

New firmware for 50x and 525 should be available for download next week on cisco.com.  Thank you.

The new firmware resolved the issue we were experiencing.   Thank you!!