cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

938
Views
0
Helpful
1
Replies
Beginner

SPA525G2 Constantly Restarting - Refreshing Voice Component

I have a SPA525G2, updated with the latest firmware 7.5.4.  I constantly look over and find my phone rebooting, where all the keys are flashing, and on the screen it displays, "Refreshing Voice Component".  I called support and being I was just outside my 1 year, they would not help me .  They did suggest that it is normally caused by a provisioning issue.  Really would like to get this fixed if anyone has any idea on where to go from here.

Everyone's tags (3)
1 REPLY 1
Highlighted
Frequent Contributor

SPA525G2 Constantly Restarting - Refreshing Voice Component

What is the reboot reason in the info page (web UI).  Is it provisioning?

You can also get reboot reason code from the debug log.

Setup info at

https://supportforums.cisco.com/docs/DOC-9862