SPA525G2 Firmware Issue

markbrads · ‎10-04-2012

I need to upgrade my SPA525G to the latest firmware so I can use VOIP, whatever I try it will not update, I think it may have crashed during the process, how can I completely reset this, is their any possibility?

Thanks

David Trad · ‎10-04-2012

Hi Mark,

Do you want to load the SIP firmware on there? Or what do you mean by you want it to do VOIP??

Cheers,

David Trad.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

Alexander Maroukian · ‎10-04-2012

Hi Mark,

It is not quiter clear what you need it for but if you have firmware 7.4.3 or any other before 7.4.7 please update first to 7.4.7 and then to 7.5.3.

HTH,

Alex

*Please rate helpful posts

bkwon · ‎10-05-2012

for my understanding, the phone is crashed during upgrade.

if that is the case, basically It should come back automatically with the backup firmware, but..

See if you can get to the following

1. Cold reboot the phone

2. When the animation appears

3. Press speaker key 3 times

4. will be show a list of menu, from there

a. could reset the configuration

b. Upgrade the firmware

markbrads · ‎10-08-2012

Thank you for your reply, I did as you suggested but couldnt see any menu.

bkwon · ‎10-08-2012

you should see the recovery menus at least. if not, better open a case for further assistant.

diag recovery

1. recovery reset

2. firmware upgrade

3. restart.