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SPA900 is it dead????

Hello.

I have a spa9000 and today suddenly I saw that the power led going from red to green and the Ethernet flash 2 times....

it can't connected to switch even from Ethernet port or internet...

It have not dial tone to analog devise phone 1 for reset...

Can you please advise what to do??

Thanks a lot

5 REPLIES 5
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Frequent Contributor

SPA900 is it dead????

See if there's IVR, by pressing **** from the analog phone connected to the unit.  If no IVR, it's dead.

If IVR, then enter RESET from the phone and see if the unit can be reset.

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SPA900 is it dead????

I press **** from phone 1 with analog phone and also from phone 2 but no IVR .

I press the reset code but the unit didn't respond.  If any recovery software exist???

Also the spa didn't respond to Ethernet connection. The Ethernet led at the switch or at the pc didn't power up.

Highlighted
Frequent Contributor

SPA900 is it dead????

From your description, it's dead.

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SPA900 is it dead????

when i plug the power after 5-10 sec the power led blink 2 times and the ethernet flash one... Maybe that help someone... I read that this device have a led code if it si in recovery or flash mode... It's real? Thanks for help anyway!

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Beginner

Re: SPA900 is it dead????

I just came home and noticed i am having the exact same problem. i switched the 5v power supply with another i had at home, and the PBX is back to normal. The power supply was warmer than normal.