cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3794
Views
0
Helpful
2
Replies

SPA9000 Auto-Attendant Incoming Call Forward

terryhsuci
Level 1
Level 1

Hi experts

I am using SPA9000 + SPA400 in my company, and enables Auto Attendant function.

I have tried that enter digits on my phone when hear "if you know your party's extension, you may enter it now", but AA can not recognize the digits.

The AA script setting is default that like below, and AA Decode Inband DTMF is yes.

Does anyone can tell me how to solve this porblem?

Thanks

<aa>

  <form id="dir" type="menu">

    <audio src="prompt1" bargein="T"/>

    <noinput timeout="10" repeat="T"/>

    <nomatch repeat="F">

      <audio src="prompt3" bargein="T"/>

    </nomatch>

    <dialplan src="dp1"/>

      <match>

        <default>

          <audio src="prompt2"/>

          <xfer name="ext" target="$input"/>

        </default>

      </match>

  </form>

</aa>

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, post in "small business voice - SPA9000". You can move your post using the actions panel on the right.

Moved, thanks

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: