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Beginner

SPA9000 auto attendant xfer script

Hello,

I want to use the auto attendand to transfer calls without voice messages, based on time slots. For example, daytime script transfer to 402, nightime script transfer to 403.

If I use the script

<aa><form id="dir" type="node"><audio src="prompt1" bargein="T"/><xfer name="ext" target="403"/></form></aa>

all work correctly, however if I use the script

<aa><form id="dir" type="node"><xfer name="ext" target="403"/></form></aa>

the caller hears the ring tone but does not ring any phone and the spa9000 reboots.

How can I transfer calls without voice messages?

1 REPLY 1
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Cisco Employee

Re: SPA9000 auto attendant xfer script

Dear Sir;

I would need to see the SPA9000 configuration (/docs/DOC-9861) and the SPA9000 debug information (/docs/DOC-9863)

Regards;
Alberto