cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

2941
Views
0
Helpful
2
Replies
alexserstjuk
Beginner

SPA9000+Mediatrix = drop first attemp of call

Hi all . Is anybody see this issue before ? i have SPA 9000 with Mediatrix 4402 installed , the problem is that 1st attempt of the 95 % of the calls dropped and i getting busy signal , but call is going no problem from second attempt if i dialling same number , this is relative to calls to PSTN only , internal calls working fine Thanks for any answer. Regards Alex  

2 REPLIES 2
Alberto Montilla
Cisco Employee

Hi Alex;

Nothing that I'm aware of. I suggest you check the configuration is according to the manuals.

Regards
Alberto

wichilds
Enthusiast

Alex,

It kind of sounds like the Mediatrix is going to sleep and being "awakened" by the first attempt and then allowing the second attempt. What codecs does the Mediatrix support? Maybe try changing codecs to the Mediatrix to see if smaller packet sizes help.

Good Luck,

Bill

Create
Recognize Your Peers
Polls
When looking for support content like videos or documents, how do you arrive at our support content?
Help us support you!