Spa942 Call ended when I press the star

[Wim Guijt]

I've a SPA942 system.

everything works well on this system, but this week, I call a conferance number, and the ask me to push the star button, to connect the conferance. But when I use the star, the call will direct ended.

Can one off you tell me how I can solve this?

Kind Regards,

Wim

[nseto · Accepted solution]

Hi, we'll need to see the log file to see why the call drops.

Info on generating the log is at

https://supportforums.cisco.com/docs/DOC-9862

My guess is that the proxy is interpreting the * as a reason for disconnect.