I have a customer who's UC320 is configured as a key system. They are unable dial *98 to retrieve their voicemail from the phone company hosted voicemail (why they don't use the UC's internal voicemail I don't know).
They are using a line key for a "direct" outside line. When you dial *98, the phone pauses then you get an indication that the pattern has been rejected. It's not restricted in the dial pattern restriction list. I just upgraded the UC to the latest firmaware today and it didn't help.
They have an anlog phone connected directly to their PSTN line "ahead of their system" and that's what they're presently using to retrieve their voicemail so the *98 works for message retrieval as far as the network.
As far as dialing privelage, every user is enabled for the highest level.
Small business owners are willing to try new ways to protect and grow their businesses by innovating, taking risks and pushing boundaries - and technology is a valuable tool to help drive that success.
Learn how Cisco helps small businesses think big and...
This document is attempt to recreate content of original document created by famous @Patrick Born. Cisco has considered to destroy such valuable document for an unknown reason.Cisco SPA series phones and ATAs can use certificate-authenticated HTTPS (SSL) ...
Stay up to date with monthly on-line briefings. Join Customer Connection to register for briefings presented by Cisco product managers who share technical deep-dive product presentations with interactive Q&A.
Catch up on previous new small business p...
Your small business needs secure, intelligent, simple to manage solutions to keep your business humming. Cisco Designed for Business solutions enable your company to connect, compute and collaborate securely.
Why Cisco for sm...
Learn how a two-man IT team manages all audio, video, voice and networking for Goodwill Industries stores in South Florida. Meraki enables them to consolidate, visualize and monitor their wireless network.