The rings and background images do not show up on my IP Phones (7970,7921,7961)

[lukekrouse]

I have tried and tried to follow previous instructions on the website but have had no such luck. I am still unable to get the rings and background images to display on my phones menu. I have performed a dir command and I see the images in the flash as well as the rings. However, they still do not show up on the phones. Any help would be great. I have attached my dir flash

Thanks,

Luke

[Saurabh Verma]

I noticed in your configuration you have

tftp-server flash:/Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x12/List.xml
tftp-server flash:/Desktops/320x216x16/List.xml

Can you try to get rid of the "/" between flash: and Desktops? The configuration should look like:

tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml

Thanks,

Saurabh

[lukekrouse]

When I run the command sh run | s tftp-serv I see the following.

EI-UC520-1#sh run | s tftp-serv
tftp-server flash:CP7902080001SCCP051117A.sbin
tftp-server flash:apps11.1-1-2-26.sbn
tftp-server flash:cnu11.3-1-2-26.sbn
tftp-server flash:cvm11sccp.8-0-2-25.sbn
tftp-server flash:dsp11.1-1-2-26.sbn
tftp-server flash:jar11sccp.8-0-2-25.sbn
tftp-server flash:SCCP11.8-0-3S.loads
tftp-server flash:term06.default.loads
tftp-server flash:term11.default.loads
tftp-server flash:S00104000100.sbn
tftp-server flash:cmterm_7936.3-3-5-0.bin
tftp-server flash:P0030702T023.loads
tftp-server flash:P0030702T023.sbn
tftp-server flash:P0030702T023.sb2
tftp-server flash:P0030702T023.bin
tftp-server flash:cmterm-7941-7961-sccp.7.0.3.tar
tftp-server flash:cnu41.2-7-6-26.sbn
tftp-server flash:CVM41.2-0-2-26.sbn
tftp-server flash:Jar41.2-9-2-26.sbn
tftp-server flash:TERM41.7-0-3-0S.loads
tftp-server flash:term41.default.loads
tftp-server flash:term61.default.loads
tftp-server flash:cnu70.2-7-6-26.sbn
tftp-server flash:CVM70.2-0-2-26.sbn
tftp-server flash:Jar70.2-9-2-26.sbn
tftp-server flash:TERM70.7-0-3-0S.loads
tftp-server flash:term70.default.loads
tftp-server flash:term71.default.loads
tftp-server flash:apps31.8-1-0-89.sbn
tftp-server flash:cnu31.8-1-0-89.sbn
tftp-server flash:cvm31sccp.8-1-0-90.sbn
tftp-server flash:dsp31.8-1-0-89.sbn
tftp-server flash:jar31sccp.8-1-0-90.sbn
tftp-server flash:SCCP31.8-1-1SR2S.loads
tftp-server flash:term31.default.loads
tftp-server flash:APPS-1.0.1.SBN
tftp-server flash:CP7921G-1.0.1.LOADS
tftp-server flash:GUI-1.0.1.SBN
tftp-server flash:SYS-1.0.1.SBN
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:/Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x12/List.xml
tftp-server flash:/Desktops/320x216x16/List.xml
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml

The last 3 do not have the /Desktops as you wanted.

EI-UC520-1#

[lukekrouse]

I have no idea what happened but now the Desktop icons are all there. The only missing part is the Rings.

This is the debug event for rings:

Sep  4 13:05:36.020: TFTP: Server request for port 49175, socket_id 0x8618B5AC for process 165
Sep  4 13:05:36.020: TFTP: read request from host 10.1.1.11(49175) via BVI100
Sep  4 13:05:36.020: TFTP: Looking for ringlist.xml
Sep  4 13:05:36.052: TFTP: Sending error 1 No such file

[Saurabh Verma]

Hi Luke,

Did you copy the ringer files in the "ringtones" directory? If not, then we will need to modify the alias command to point to the root directory on flash.

-Saurabh

[lukekrouse]

I believe that they were transferred. I see them in the running config as well as the sh run | s tftp-serv

Do you see any errors?

[Saurabh Verma]

Can you capture the output of "sh flash:"?

Thanks,

Saurabh

[lukekrouse]

sh flash results:

EI-UC520-1#sh flash
-#- --length-- -----date/time------ path
1     25471036 Aug 30 2007 21:32:24 -04:00 uc500-advipservicesk9-mz.124-11.XW
2      1702519 Aug 30 2007 21:37:18 -04:00 APPS-1.0.1.SBN
3      2544709 Aug 30 2007 21:37:28 -04:00 apps11.1-1-2-26.sbn
4      2351206 Aug 30 2007 21:37:34 -04:00 apps31.8-1-0-89.sbn
5      1706643 Aug 30 2007 21:37:40 -04:00 cmterm_7936.3-3-5-0.bin
6       420122 Aug 30 2007 21:37:42 -04:00 cnu11.3-1-2-26.sbn
7       415208 Aug 30 2007 21:37:44 -04:00 cnu31.8-1-0-89.sbn
8      1998336 Aug 30 2007 21:37:50 -04:00 cnu41.2-7-6-26.sbn
9      1979692 Aug 30 2007 21:37:56 -04:00 cnu70.2-7-6-26.sbn
10      331483 Aug 30 2007 21:37:58 -04:00 CP7902080001SCCP051117A.sbin
11         871 Aug 30 2007 21:38:00 -04:00 CP7921G-1.0.1.LOADS
12     2111057 Aug 30 2007 21:38:08 -04:00 cvm11sccp.8-0-2-25.sbn
13     2105538 Aug 30 2007 21:38:18 -04:00 cvm31sccp.8-1-0-90.sbn
14     1960127 Aug 30 2007 21:38:26 -04:00 CVM41.2-0-2-26.sbn
15     1994898 Aug 30 2007 21:38:36 -04:00 CVM70.2-0-2-26.sbn
16      392191 Aug 30 2007 21:38:38 -04:00 dsp11.1-1-2-26.sbn
17      277845 Aug 30 2007 21:38:38 -04:00 dsp31.8-1-0-89.sbn
18     1447362 Aug 30 2007 21:38:44 -04:00 GUI-1.0.1.SBN
19      174049 Aug 30 2007 21:38:44 -04:00 jar11sccp.8-0-2-25.sbn
20      307415 Aug 30 2007 21:38:46 -04:00 jar31sccp.8-1-0-90.sbn
21      707135 Aug 30 2007 21:38:48 -04:00 Jar41.2-9-2-26.sbn
22      866919 Aug 30 2007 21:38:52 -04:00 Jar70.2-9-2-26.sbn
23      129476 Aug 30 2007 21:38:54 -04:00 P0030702T023.bin

24         459 Aug 30 2007 21:38:54 -04:00 P0030702T023.loads
25      685334 Aug 30 2007 21:38:56 -04:00 P0030702T023.sb2
26      129880 Aug 30 2007 21:38:56 -04:00 P0030702T023.sbn
27       49169 Aug 30 2007 21:38:58 -04:00 S00104000100.sbn
28         656 Aug 30 2007 21:38:58 -04:00 SCCP11.8-0-3S.loads
29         644 Aug 30 2007 21:38:58 -04:00 SCCP31.8-1-1SR2S.loads
30     2078210 Aug 30 2007 21:39:06 -04:00 SYS-1.0.1.SBN
31         660 Aug 30 2007 21:39:06 -04:00 term06.default.loads
32         660 Aug 30 2007 21:39:06 -04:00 term11.default.loads
33         644 Aug 30 2007 21:39:06 -04:00 term31.default.loads
34         591 Aug 30 2007 21:39:08 -04:00 TERM41.7-0-3-0S.loads
35         591 Aug 30 2007 21:39:08 -04:00 term41.default.loads
36         591 Aug 30 2007 21:39:08 -04:00 term61.default.loads
37         591 Aug 30 2007 21:39:08 -04:00 TERM70.7-0-3-0S.loads
38         591 Aug 30 2007 21:39:08 -04:00 term70.default.loads
39         591 Aug 30 2007 21:39:10 -04:00 term71.default.loads
40      893001 Aug 30 2007 21:39:12 -04:00 TNUX-1.0.1.SBN
41     2196478 Aug 30 2007 21:39:20 -04:00 TNUXR-1.0.1.SBN
42     1296760 Aug 30 2007 21:39:24 -04:00 WLAN-1.0.1.SBN
43        4627 Aug 30 2007 21:39:32 -04:00 admin_user.html
44      653523 Aug 30 2007 21:39:34 -04:00 admin_user.js
45        8160 Aug 30 2007 21:39:34 -04:00 Analog1.raw
46        8160 Aug 30 2007 21:39:34 -04:00 Analog2.raw
47        5280 Aug 30 2007 21:39:36 -04:00 AreYouThere.raw
48        5040 Aug 30 2007 21:39:36 -04:00 AreYouThereF.raw
49        8160 Aug 30 2007 21:39:36 -04:00 Bass.raw
50       12240 Aug 30 2007 21:39:36 -04:00 CallBack.raw
51       16040 Aug 30 2007 21:39:38 -04:00 Chime.raw
52        1029 Aug 30 2007 21:39:38 -04:00 CiscoLogo.gif
53        8160 Aug 30 2007 21:39:38 -04:00 Classic1.raw
54       16080 Aug 30 2007 21:39:40 -04:00 Classic2.raw
55       10800 Aug 30 2007 21:39:40 -04:00 ClockShop.raw
56         618 Aug 30 2007 21:39:40 -04:00 CME_GUI_README.TXT
57         953 Aug 30 2007 21:39:40 -04:00 delete.gif
58         495 Aug 30 2007 21:39:40 -04:00 DistinctiveRingList.xml
59       16344 Aug 30 2007 21:39:42 -04:00 dom.js
60         864 Aug 30 2007 21:39:42 -04:00 downarrow.gif
61        9600 Aug 30 2007 21:39:42 -04:00 Drums1.raw
62       13440 Aug 30 2007 21:39:42 -04:00 Drums2.raw
63       75650 Aug 30 2007 21:39:44 -04:00 en_bacd_allagentsbusy.au
64       83291 Aug 30 2007 21:39:44 -04:00 en_bacd_disconnect.au
65       63055 Aug 30 2007 21:39:46 -04:00 en_bacd_enter_dest.au
66       37952 Aug 30 2007 21:39:46 -04:00 en_bacd_invalidoption.au
67      496521 Aug 30 2007 21:39:48 -04:00 en_bacd_music_on_hold.au
68      123446 Aug 30 2007 21:39:48 -04:00 en_bacd_options_menu.au
69       42978 Aug 30 2007 21:39:50 -04:00 en_bacd_welcome.au
70       34794 Aug 30 2007 21:39:50 -04:00 en_bacd_xferto_operator.au
71        6146 Aug 30 2007 21:39:50 -04:00 ephone_admin.html
72       15840 Aug 30 2007 21:39:50 -04:00 FilmScore.raw
73       16080 Aug 30 2007 21:39:52 -04:00 HarpSynth.raw
74        8160 Aug 30 2007 21:39:52 -04:00 Jamaica.raw
75       16080 Aug 30 2007 21:39:52 -04:00 KotoEffect.raw
76        4658 Aug 30 2007 21:39:52 -04:00 logohome.gif
77      496521 Aug 30 2007 21:39:56 -04:00 music-on-hold.au
78       12720 Aug 30 2007 21:39:56 -04:00 MusicBox.raw
79        3724 Aug 30 2007 21:39:56 -04:00 normal_user.html
80       79908 Aug 30 2007 21:39:58 -04:00 normal_user.js
81        8160 Aug 30 2007 21:39:58 -04:00 Piano1.raw
82       15360 Aug 30 2007 21:39:58 -04:00 Piano2.raw
83        1347 Aug 30 2007 21:39:58 -04:00 plus.gif
84        9360 Aug 30 2007 21:40:00 -04:00 Pop.raw
85        7200 Aug 30 2007 21:40:00 -04:00 Pulse1.raw
86        4000 Aug 30 2007 21:40:00 -04:00 Ring1.raw
87        4000 Aug 30 2007 21:40:00 -04:00 Ring2.raw
88        4000 Aug 30 2007 21:40:02 -04:00 Ring3.raw
89        4000 Aug 30 2007 21:40:02 -04:00 Ring4.raw
90        4000 Aug 30 2007 21:40:02 -04:00 Ring5.raw
91        4000 Aug 30 2007 21:40:02 -04:00 Ring6.raw
92        4000 Aug 30 2007 21:40:04 -04:00 Ring7.raw
93         495 Aug 30 2007 21:40:04 -04:00 RingList.xml
94       10800 Aug 30 2007 21:40:04 -04:00 Sax1.raw
95       14160 Aug 30 2007 21:40:06 -04:00 Sax2.raw
96         843 Aug 30 2007 21:40:06 -04:00 sxiconad.gif
97         174 Aug 30 2007 21:40:06 -04:00 tab.gif
98        2410 Aug 30 2007 21:40:06 -04:00 telephony_service.html
99         870 Aug 30 2007 21:40:06 -04:00 uparrow.gif
100      16080 Aug 30 2007 21:40:08 -04:00 Vibe.raw
101        660 Aug 30 2007 21:40:08 -04:00 vlan.dat
102       9968 Aug 30 2007 21:40:08 -04:00 xml-test.html
103       3412 Aug 30 2007 21:40:10 -04:00 xml.template
104      11909 Aug 30 2007 21:40:18 -04:00 UC520W-8U-4FXO-K9-factory-4.2.0.cfg
105          0 Aug 14 2009 06:03:50 -04:00 FLASH
106          0 Aug 14 2009 06:03:50 -04:00 FLASH/autoattendant
107      94503 Jul 28 2009 22:12:46 -04:00 FLASH/autoattendant/AA_SBCS_v01.aef
108      96166 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_SBCS_v02.aef
109      15891 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_transfer.aef
110          0 Aug 14 2009 06:03:50 -04:00 FLASH/bacdprompts
111      26087 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-2.1.2.3.tcl
112      37673 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-aa-2.1.2.3.tcl
113          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops
114     131470 Jul 28 2009 22:12:30 -04:00 FLASH/Desktops/CampusNight.png
115      80565 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoFountain.png
116       8156 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoLogo.png
117     138278 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/Fountain.png
118     109076 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/MorroRock.png
119     108087 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/NantucketFlowers.png
120      10820 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/TN-CampusNight.png
121       9657 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoFountain.png
122       2089 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoLogo.png
123       7953 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-Fountain.png
124       7274 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-MorroRock.png
125       9933 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-NantucketFlowers.png
126          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x12
127        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x12/List.xml
128          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x16
129        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x16/List.xml
130          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x216x16
131        651 Jul 28 2009 22:12:42 -04:00 FLASH/Desktops/320x216x16/List.xml
132          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES
133          0 Aug 14 2009 06:04:14 -04:00 FLASH/PHONES/7942_7962
134    2918613 Jul 28 2009 22:21:22 -04:00 FLASH/PHONES/7942_7962/apps42.8-4-1-23.sbn
135     485066 Jul 28 2009 22:21:24 -04:00 FLASH/PHONES/7942_7962/cnu42.8-4-1-23.sbn
136    2659498 Jul 28 2009 22:21:34 -04:00 FLASH/PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
137          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES/7945_7965
138     485266 Jul 28 2009 22:20:56 -04:00 FLASH/PHONES/7945_7965/cnu45.8-4-1-23.sbn
139     335003 Jul 28 2009 22:21:06 -04:00 FLASH/PHONES/7945_7965/dsp45.8-4-1-23.sbn
140     754716 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
141        638 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/SCCP45.8-4-2S.loads
142        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term45.default.loads
143        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term65.default.loads
144          0 Aug 14 2009 06:04:06 -04:00 FLASH/PHONES/7970_7971
145    2915997 Jul 28 2009 22:20:24 -04:00 FLASH/PHONES/7970_7971/apps70.8-4-1-23.sbn
146     460275 Jul 28 2009 22:20:26 -04:00 FLASH/PHONES/7970_7971/cnu70.8-4-1-23.sbn
147    2665016 Jul 28 2009 22:20:36 -04:00 FLASH/PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
148     539441 Jul 28 2009 22:20:38 -04:00 FLASH/PHONES/7970_7971/dsp70.8-4-1-23.sbn
149     700829 Jul 28 2009 22:20:40 -04:00 FLASH/PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
150        638 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/SCCP70.8-4-2S.loads
151        642 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/term70.default.loads
152        642 Jul 28 2009 22:20:44 -04:00 FLASH/PHONES/7970_7971/term71.default.loads
153          0 Aug 14 2009 06:03:56 -04:00 FLASH/PHONES/7975
154    2918613 Jul 28 2009 22:19:54 -04:00 FLASH/PHONES/7975/apps75.8-4-1-23.sbn
155     485244 Jul 28 2009 22:19:56 -04:00 FLASH/PHONES/7975/cnu75.8-4-1-23.sbn
156    2661855 Jul 28 2009 22:20:06 -04:00 FLASH/PHONES/7975/cvm75sccp.8-4-1-23.sbn
157     335003 Jul 28 2009 22:20:08 -04:00 FLASH/PHONES/7975/dsp75.8-4-1-23.sbn
158     757132 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/jar75sccp.8-4-1-23.sbn
159        638 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/SCCP75.8-4-2S.loads
160        642 Jul 28 2009 22:20:14 -04:00 FLASH/PHONES/7975/term75.default.loads
161          0 Aug 14 2009 06:03:50 -04:00 autoattendant
162      94503 Jul 28 2009 22:12:46 -04:00 autoattendant/AA_SBCS_v01.aef
163      96166 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_SBCS_v02.aef
164      15891 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_transfer.aef
165          0 Aug 14 2009 06:03:50 -04:00 bacdprompts
166      26087 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-2.1.2.3.tcl
167      37673 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-aa-2.1.2.3.tcl
168          0 Aug 14 2009 06:03:48 -04:00 Desktops
169     131470 Jul 28 2009 22:12:30 -04:00 Desktops/CampusNight.png
170      80565 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoFountain.png
171       8156 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoLogo.png
172     138278 Jul 28 2009 22:12:34 -04:00 Desktops/Fountain.png
173     109076 Jul 28 2009 22:12:34 -04:00 Desktops/MorroRock.png
174     108087 Jul 28 2009 22:12:36 -04:00 Desktops/NantucketFlowers.png
175      10820 Jul 28 2009 22:12:36 -04:00 Desktops/TN-CampusNight.png
176       9657 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoFountain.png
177       2089 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoLogo.png
178       7953 Jul 28 2009 22:12:38 -04:00 Desktops/TN-Fountain.png
179       7274 Jul 28 2009 22:12:40 -04:00 Desktops/TN-MorroRock.png
180       9933 Jul 28 2009 22:12:40 -04:00 Desktops/TN-NantucketFlowers.png
181          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x12
182        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x12/List.xml
183          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x16
184        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x16/List.xml
185          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x216x16
186        651 Jul 28 2009 22:12:42 -04:00 Desktops/320x216x16/List.xml
187          0 Aug 14 2009 06:04:08 -04:00 PHONES
188          0 Aug 14 2009 06:04:14 -04:00 PHONES/7942_7962
189    2918613 Jul 28 2009 22:21:22 -04:00 PHONES/7942_7962/apps42.8-4-1-23.sbn
190     485066 Jul 28 2009 22:21:24 -04:00 PHONES/7942_7962/cnu42.8-4-1-23.sbn
191    2659498 Jul 28 2009 22:21:34 -04:00 PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
192          0 Aug 14 2009 06:04:08 -04:00 PHONES/7945_7965
193     485266 Jul 28 2009 22:20:56 -04:00 PHONES/7945_7965/cnu45.8-4-1-23.sbn
194     335003 Jul 28 2009 22:21:06 -04:00 PHONES/7945_7965/dsp45.8-4-1-23.sbn
195     754716 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
196        638 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/SCCP45.8-4-2S.loads
197        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term45.default.loads
198        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term65.default.loads
199          0 Aug 14 2009 06:04:06 -04:00 PHONES/7970_7971
200    2915997 Jul 28 2009 22:20:24 -04:00 PHONES/7970_7971/apps70.8-4-1-23.sbn
201     460275 Jul 28 2009 22:20:26 -04:00 PHONES/7970_7971/cnu70.8-4-1-23.sbn
202    2665016 Jul 28 2009 22:20:36 -04:00 PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
203     539441 Jul 28 2009 22:20:38 -04:00 PHONES/7970_7971/dsp70.8-4-1-23.sbn
204     700829 Jul 28 2009 22:20:40 -04:00 PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
205        638 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/SCCP70.8-4-2S.loads
206        642 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/term70.default.loads
207        642 Jul 28 2009 22:20:44 -04:00 PHONES/7970_7971/term71.default.loads
208          0 Aug 14 2009 06:03:56 -04:00 PHONES/7975
209    2918613 Jul 28 2009 22:19:54 -04:00 PHONES/7975/apps75.8-4-1-23.sbn
210     485244 Jul 28 2009 22:19:56 -04:00 PHONES/7975/cnu75.8-4-1-23.sbn
211    2661855 Jul 28 2009 22:20:06 -04:00 PHONES/7975/cvm75sccp.8-4-1-23.sbn
212     335003 Jul 28 2009 22:20:08 -04:00 PHONES/7975/dsp75.8-4-1-23.sbn
213     757132 Jul 28 2009 22:20:12 -04:00 PHONES/7975/jar75sccp.8-4-1-23.sbn
214        638 Jul 28 2009 22:20:12 -04:00 PHONES/7975/SCCP75.8-4-2S.loads
215        642 Jul 28 2009 22:20:14 -04:00 PHONES/7975/term75.default.loads

[Saurabh Verma]

Hi Luke,

The ringer files are not in the ringlist directory. You will need to modify the tftp-server commands associated with the ringer files:

tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml

... and so on for the rest of the files as well.

HTH,

Saurabh

[lukekrouse]

Some of them seem to be showing up. Is there a limit to how many can appear.

Here is the new sh flash:

EI-UC520-1#sh flash

-#- --length-- -----date/time------ path
1     25471036 Aug 30 2007 21:32:24 -04:00 uc500-advipservicesk9-mz.124-11.XW
2      1702519 Aug 30 2007 21:37:18 -04:00 APPS-1.0.1.SBN
3      2544709 Aug 30 2007 21:37:28 -04:00 apps11.1-1-2-26.sbn
4      2351206 Aug 30 2007 21:37:34 -04:00 apps31.8-1-0-89.sbn
5      1706643 Aug 30 2007 21:37:40 -04:00 cmterm_7936.3-3-5-0.bin
6       420122 Aug 30 2007 21:37:42 -04:00 cnu11.3-1-2-26.sbn
7       415208 Aug 30 2007 21:37:44 -04:00 cnu31.8-1-0-89.sbn
8      1998336 Aug 30 2007 21:37:50 -04:00 cnu41.2-7-6-26.sbn
9      1979692 Aug 30 2007 21:37:56 -04:00 cnu70.2-7-6-26.sbn
10      331483 Aug 30 2007 21:37:58 -04:00 CP7902080001SCCP051117A.sbin
11         871 Aug 30 2007 21:38:00 -04:00 CP7921G-1.0.1.LOADS
12     2111057 Aug 30 2007 21:38:08 -04:00 cvm11sccp.8-0-2-25.sbn
13     2105538 Aug 30 2007 21:38:18 -04:00 cvm31sccp.8-1-0-90.sbn
14     1960127 Aug 30 2007 21:38:26 -04:00 CVM41.2-0-2-26.sbn
15     1994898 Aug 30 2007 21:38:36 -04:00 CVM70.2-0-2-26.sbn
16      392191 Aug 30 2007 21:38:38 -04:00 dsp11.1-1-2-26.sbn
17      277845 Aug 30 2007 21:38:38 -04:00 dsp31.8-1-0-89.sbn
18     1447362 Aug 30 2007 21:38:44 -04:00 GUI-1.0.1.SBN
19      174049 Aug 30 2007 21:38:44 -04:00 jar11sccp.8-0-2-25.sbn
20      307415 Aug 30 2007 21:38:46 -04:00 jar31sccp.8-1-0-90.sbn
21      707135 Aug 30 2007 21:38:48 -04:00 Jar41.2-9-2-26.sbn
22      866919 Aug 30 2007 21:38:52 -04:00 Jar70.2-9-2-26.sbn

23      129476 Aug 30 2007 21:38:54 -04:00 P0030702T023.bin
24         459 Aug 30 2007 21:38:54 -04:00 P0030702T023.loads
25      685334 Aug 30 2007 21:38:56 -04:00 P0030702T023.sb2
26      129880 Aug 30 2007 21:38:56 -04:00 P0030702T023.sbn
27       49169 Aug 30 2007 21:38:58 -04:00 S00104000100.sbn
28         656 Aug 30 2007 21:38:58 -04:00 SCCP11.8-0-3S.loads
29         644 Aug 30 2007 21:38:58 -04:00 SCCP31.8-1-1SR2S.loads
30     2078210 Aug 30 2007 21:39:06 -04:00 SYS-1.0.1.SBN
31         660 Aug 30 2007 21:39:06 -04:00 term06.default.loads
32         660 Aug 30 2007 21:39:06 -04:00 term11.default.loads
33         644 Aug 30 2007 21:39:06 -04:00 term31.default.loads
34         591 Aug 30 2007 21:39:08 -04:00 TERM41.7-0-3-0S.loads
35         591 Aug 30 2007 21:39:08 -04:00 term41.default.loads
36         591 Aug 30 2007 21:39:08 -04:00 term61.default.loads
37         591 Aug 30 2007 21:39:08 -04:00 TERM70.7-0-3-0S.loads
38         591 Aug 30 2007 21:39:08 -04:00 term70.default.loads
39         591 Aug 30 2007 21:39:10 -04:00 term71.default.loads
40      893001 Aug 30 2007 21:39:12 -04:00 TNUX-1.0.1.SBN
41     2196478 Aug 30 2007 21:39:20 -04:00 TNUXR-1.0.1.SBN
42     1296760 Aug 30 2007 21:39:24 -04:00 WLAN-1.0.1.SBN
43        4627 Aug 30 2007 21:39:32 -04:00 admin_user.html
44      653523 Aug 30 2007 21:39:34 -04:00 admin_user.js
45        8160 Aug 30 2007 21:39:34 -04:00 Analog1.raw
46        8160 Aug 30 2007 21:39:34 -04:00 Analog2.raw
47        5280 Aug 30 2007 21:39:36 -04:00 AreYouThere.raw
48        5040 Aug 30 2007 21:39:36 -04:00 AreYouThereF.raw
49        8160 Aug 30 2007 21:39:36 -04:00 Bass.raw
50       12240 Aug 30 2007 21:39:36 -04:00 CallBack.raw
51       16040 Aug 30 2007 21:39:38 -04:00 Chime.raw
52        1029 Aug 30 2007 21:39:38 -04:00 CiscoLogo.gif
53        8160 Aug 30 2007 21:39:38 -04:00 Classic1.raw
54       16080 Aug 30 2007 21:39:40 -04:00 Classic2.raw
55       10800 Aug 30 2007 21:39:40 -04:00 ClockShop.raw
56         618 Aug 30 2007 21:39:40 -04:00 CME_GUI_README.TXT
57         953 Aug 30 2007 21:39:40 -04:00 delete.gif
58         495 Aug 30 2007 21:39:40 -04:00 DistinctiveRingList.xml
59       16344 Aug 30 2007 21:39:42 -04:00 dom.js
60         864 Aug 30 2007 21:39:42 -04:00 downarrow.gif
61        9600 Aug 30 2007 21:39:42 -04:00 Drums1.raw
62       13440 Aug 30 2007 21:39:42 -04:00 Drums2.raw
63       75650 Aug 30 2007 21:39:44 -04:00 en_bacd_allagentsbusy.au
64       83291 Aug 30 2007 21:39:44 -04:00 en_bacd_disconnect.au
65       63055 Aug 30 2007 21:39:46 -04:00 en_bacd_enter_dest.au
66       37952 Aug 30 2007 21:39:46 -04:00 en_bacd_invalidoption.au
67      496521 Aug 30 2007 21:39:48 -04:00 en_bacd_music_on_hold.au
68      123446 Aug 30 2007 21:39:48 -04:00 en_bacd_options_menu.au
69       42978 Aug 30 2007 21:39:50 -04:00 en_bacd_welcome.au
70       34794 Aug 30 2007 21:39:50 -04:00 en_bacd_xferto_operator.au
71        6146 Aug 30 2007 21:39:50 -04:00 ephone_admin.html
72       15840 Aug 30 2007 21:39:50 -04:00 FilmScore.raw
73       16080 Aug 30 2007 21:39:52 -04:00 HarpSynth.raw
74        8160 Aug 30 2007 21:39:52 -04:00 Jamaica.raw
75       16080 Aug 30 2007 21:39:52 -04:00 KotoEffect.raw
76        4658 Aug 30 2007 21:39:52 -04:00 logohome.gif
77      496521 Aug 30 2007 21:39:56 -04:00 music-on-hold.au
78       12720 Aug 30 2007 21:39:56 -04:00 MusicBox.raw
79        3724 Aug 30 2007 21:39:56 -04:00 normal_user.html
80       79908 Aug 30 2007 21:39:58 -04:00 normal_user.js
81        8160 Aug 30 2007 21:39:58 -04:00 Piano1.raw
82       15360 Aug 30 2007 21:39:58 -04:00 Piano2.raw
83        1347 Aug 30 2007 21:39:58 -04:00 plus.gif
84        9360 Aug 30 2007 21:40:00 -04:00 Pop.raw
85        7200 Aug 30 2007 21:40:00 -04:00 Pulse1.raw
86        4000 Aug 30 2007 21:40:00 -04:00 Ring1.raw
87        4000 Aug 30 2007 21:40:00 -04:00 Ring2.raw
88        4000 Aug 30 2007 21:40:02 -04:00 Ring3.raw
89        4000 Aug 30 2007 21:40:02 -04:00 Ring4.raw
90        4000 Aug 30 2007 21:40:02 -04:00 Ring5.raw
91        4000 Aug 30 2007 21:40:02 -04:00 Ring6.raw
92        4000 Aug 30 2007 21:40:04 -04:00 Ring7.raw
93         495 Aug 30 2007 21:40:04 -04:00 RingList.xml
94       10800 Aug 30 2007 21:40:04 -04:00 Sax1.raw
95       14160 Aug 30 2007 21:40:06 -04:00 Sax2.raw
96         843 Aug 30 2007 21:40:06 -04:00 sxiconad.gif
97         174 Aug 30 2007 21:40:06 -04:00 tab.gif
98        2410 Aug 30 2007 21:40:06 -04:00 telephony_service.html
99         870 Aug 30 2007 21:40:06 -04:00 uparrow.gif
100      16080 Aug 30 2007 21:40:08 -04:00 Vibe.raw
101        660 Aug 30 2007 21:40:08 -04:00 vlan.dat
102       9968 Aug 30 2007 21:40:08 -04:00 xml-test.html
103       3412 Aug 30 2007 21:40:10 -04:00 xml.template
104      11909 Aug 30 2007 21:40:18 -04:00 UC520W-8U-4FXO-K9-factory-4.2.0.cfg
105          0 Aug 14 2009 06:03:50 -04:00 FLASH
106          0 Aug 14 2009 06:03:50 -04:00 FLASH/autoattendant
107      94503 Jul 28 2009 22:12:46 -04:00 FLASH/autoattendant/AA_SBCS_v01.aef
108      96166 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_SBCS_v02.aef
109      15891 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_transfer.aef
110          0 Aug 14 2009 06:03:50 -04:00 FLASH/bacdprompts
111      26087 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-2.1.2.3.tcl
112      37673 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-aa-2.1.2.3.tcl
113          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops
114     131470 Jul 28 2009 22:12:30 -04:00 FLASH/Desktops/CampusNight.png
115      80565 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoFountain.png
116       8156 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoLogo.png
117     138278 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/Fountain.png
118     109076 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/MorroRock.png
119     108087 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/NantucketFlowers.png
120      10820 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/TN-CampusNight.png
121       9657 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoFountain.png
122       2089 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoLogo.png
123       7953 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-Fountain.png
124       7274 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-MorroRock.png
125       9933 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-NantucketFlowers.png
126          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x12
127        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x12/List.xml
128          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x16
129        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x16/List.xml
130          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x216x16
131        651 Jul 28 2009 22:12:42 -04:00 FLASH/Desktops/320x216x16/List.xml
132          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES
133          0 Aug 14 2009 06:04:14 -04:00 FLASH/PHONES/7942_7962
134    2918613 Jul 28 2009 22:21:22 -04:00 FLASH/PHONES/7942_7962/apps42.8-4-1-23.sbn
135     485066 Jul 28 2009 22:21:24 -04:00 FLASH/PHONES/7942_7962/cnu42.8-4-1-23.sbn
136    2659498 Jul 28 2009 22:21:34 -04:00 FLASH/PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
137          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES/7945_7965
138     485266 Jul 28 2009 22:20:56 -04:00 FLASH/PHONES/7945_7965/cnu45.8-4-1-23.sbn
139     335003 Jul 28 2009 22:21:06 -04:00 FLASH/PHONES/7945_7965/dsp45.8-4-1-23.sbn
140     754716 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
141        638 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/SCCP45.8-4-2S.loads
142        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term45.default.loads
143        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term65.default.loads
144          0 Aug 14 2009 06:04:06 -04:00 FLASH/PHONES/7970_7971
145    2915997 Jul 28 2009 22:20:24 -04:00 FLASH/PHONES/7970_7971/apps70.8-4-1-23.sbn
146     460275 Jul 28 2009 22:20:26 -04:00 FLASH/PHONES/7970_7971/cnu70.8-4-1-23.sbn
147    2665016 Jul 28 2009 22:20:36 -04:00 FLASH/PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
148     539441 Jul 28 2009 22:20:38 -04:00 FLASH/PHONES/7970_7971/dsp70.8-4-1-23.sbn
149     700829 Jul 28 2009 22:20:40 -04:00 FLASH/PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
150        638 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/SCCP70.8-4-2S.loads
151        642 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/term70.default.loads
152        642 Jul 28 2009 22:20:44 -04:00 FLASH/PHONES/7970_7971/term71.default.loads
153          0 Aug 14 2009 06:03:56 -04:00 FLASH/PHONES/7975
154    2918613 Jul 28 2009 22:19:54 -04:00 FLASH/PHONES/7975/apps75.8-4-1-23.sbn
155     485244 Jul 28 2009 22:19:56 -04:00 FLASH/PHONES/7975/cnu75.8-4-1-23.sbn
156    2661855 Jul 28 2009 22:20:06 -04:00 FLASH/PHONES/7975/cvm75sccp.8-4-1-23.sbn
157     335003 Jul 28 2009 22:20:08 -04:00 FLASH/PHONES/7975/dsp75.8-4-1-23.sbn
158     757132 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/jar75sccp.8-4-1-23.sbn
159        638 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/SCCP75.8-4-2S.loads
160        642 Jul 28 2009 22:20:14 -04:00 FLASH/PHONES/7975/term75.default.loads
161          0 Aug 14 2009 06:03:50 -04:00 autoattendant
162      94503 Jul 28 2009 22:12:46 -04:00 autoattendant/AA_SBCS_v01.aef
163      96166 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_SBCS_v02.aef
164      15891 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_transfer.aef
165          0 Aug 14 2009 06:03:50 -04:00 bacdprompts
166      26087 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-2.1.2.3.tcl
167      37673 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-aa-2.1.2.3.tcl
168          0 Aug 14 2009 06:03:48 -04:00 Desktops
169     131470 Jul 28 2009 22:12:30 -04:00 Desktops/CampusNight.png
170      80565 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoFountain.png
171       8156 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoLogo.png
172     138278 Jul 28 2009 22:12:34 -04:00 Desktops/Fountain.png
173     109076 Jul 28 2009 22:12:34 -04:00 Desktops/MorroRock.png
174     108087 Jul 28 2009 22:12:36 -04:00 Desktops/NantucketFlowers.png
175      10820 Jul 28 2009 22:12:36 -04:00 Desktops/TN-CampusNight.png
176       9657 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoFountain.png
177       2089 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoLogo.png
178       7953 Jul 28 2009 22:12:38 -04:00 Desktops/TN-Fountain.png
179       7274 Jul 28 2009 22:12:40 -04:00 Desktops/TN-MorroRock.png
180       9933 Jul 28 2009 22:12:40 -04:00 Desktops/TN-NantucketFlowers.png
181          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x12
182        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x12/List.xml
183          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x16
184        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x16/List.xml
185          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x216x16
186        651 Jul 28 2009 22:12:42 -04:00 Desktops/320x216x16/List.xml
187          0 Aug 14 2009 06:04:08 -04:00 PHONES
188          0 Aug 14 2009 06:04:14 -04:00 PHONES/7942_7962
189    2918613 Jul 28 2009 22:21:22 -04:00 PHONES/7942_7962/apps42.8-4-1-23.sbn
190     485066 Jul 28 2009 22:21:24 -04:00 PHONES/7942_7962/cnu42.8-4-1-23.sbn
191    2659498 Jul 28 2009 22:21:34 -04:00 PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
192          0 Aug 14 2009 06:04:08 -04:00 PHONES/7945_7965
193     485266 Jul 28 2009 22:20:56 -04:00 PHONES/7945_7965/cnu45.8-4-1-23.sbn
194     335003 Jul 28 2009 22:21:06 -04:00 PHONES/7945_7965/dsp45.8-4-1-23.sbn
195     754716 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
196        638 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/SCCP45.8-4-2S.loads
197        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term45.default.loads
198        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term65.default.loads
199          0 Aug 14 2009 06:04:06 -04:00 PHONES/7970_7971
200    2915997 Jul 28 2009 22:20:24 -04:00 PHONES/7970_7971/apps70.8-4-1-23.sbn
201     460275 Jul 28 2009 22:20:26 -04:00 PHONES/7970_7971/cnu70.8-4-1-23.sbn
202    2665016 Jul 28 2009 22:20:36 -04:00 PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
203     539441 Jul 28 2009 22:20:38 -04:00 PHONES/7970_7971/dsp70.8-4-1-23.sbn
204     700829 Jul 28 2009 22:20:40 -04:00 PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
205        638 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/SCCP70.8-4-2S.loads
206        642 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/term70.default.loads
207        642 Jul 28 2009 22:20:44 -04:00 PHONES/7970_7971/term71.default.loads
208          0 Aug 14 2009 06:03:56 -04:00 PHONES/7975
209    2918613 Jul 28 2009 22:19:54 -04:00 PHONES/7975/apps75.8-4-1-23.sbn
210     485244 Jul 28 2009 22:19:56 -04:00 PHONES/7975/cnu75.8-4-1-23.sbn
211    2661855 Jul 28 2009 22:20:06 -04:00 PHONES/7975/cvm75sccp.8-4-1-23.sbn
212     335003 Jul 28 2009 22:20:08 -04:00 PHONES/7975/dsp75.8-4-1-23.sbn
213     757132 Jul 28 2009 22:20:12 -04:00 PHONES/7975/jar75sccp.8-4-1-23.sbn
214        638 Jul 28 2009 22:20:12 -04:00 PHONES/7975/SCCP75.8-4-2S.loads
215        642 Jul 28 2009 22:20:14 -04:00 PHONES/7975/term75.default.loads

Thank you so much for your help. I think we are almost finished.

[Saurabh Verma]

They should all show up. I think the default ring shows 2 options. Make sure select the line for which you want to change the ringtone. You can have up to 50 ring tones.

-Saurabh

[lukekrouse]

I believe I figured out why I am not getting all of the rings to show up. when i turn on the debug events i get the following:

EI-UC520-1#
Sep  4 14:57:53.875: TFTP: Server request for port 49161, socket_id 0x85F4A78C for process 165
Sep  4 14:57:53.875: TFTP: read request from host 10.1.1.11(49161) via BVI100
Sep  4 14:57:53.875: TFTP: Looking for ringlist.xml
Sep  4 14:57:53.951: TFTP: Opened flash:RingList.xml, fd 0, size 495 for process 165
Sep  4 14:57:53.951: TFTP: Sending block 1 (retry 0), socket_id 0x85F4A78C
Sep  4 14:57:53.955: TFTP: Received ACK for block 1, socket_id 0x85F4A78C
Sep  4 14:57:53.955: TFTP: Finished flash:RingList.xml, time 00:00:00 for process 165

I see that the phone is searching in the folder RingList.xml so I use the CLI

EI-UC520-1#more RingList.xml

       
                Analog 1
                Analog1.raw
       
       
                Bass
                Bass.raw
       
       
                Chime
                Chime.raw
       
       
                Jamaica
                Jamaica.raw
       
       
                Pop
                Pop.raw
       

Those are the only Ringers that are showing up in my phone. Is there something that I need to do to either A) copy the rings into that XML or B) change the folder in which the phone is looking for the ringers.

Either way I do not know how to fix that.

Thanks,

Luke

[Saurabh Verma]

Hi Luke,

In one of my earlier posts, I mentioned that the UC520 Software Pack has a CME-Support-Files-7.0.3.tar file. If you open up this file, you will find a "ringtones" folder that has a RingList.xml file (and a DistinctiveRingList.xml file). Both these files are up-to-date with all the ringers. Can you extract these two files on your flash? I think that will fix the issue.

Thanks,

Saurabh