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smlglobal
Beginner

Transfer to Auto Attentandt failed when dialing it

Hello Everyone,

Have recently taken over a UC560. We are having an issue were we can not get to the auto attendant. In our case its 3000. Not sure if this is part of the same issue but we cant dial the voicemail system either 3999.  Any help or where to look would be appreciated.

Thanks

1 REPLY 1
Alexander Maroukian
Rising star

Hello Victor,

Please try to restart the CUE. If the version of the CUE is not 8.6.5 please upgrade to it.

HTH,

Alex

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