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Transfer to voice mail

susan.gurney
Beginner
Beginner

Can a user transfer a caller directly into a voice mailbox as versus the extension?

1 Accepted Solution

Accepted Solutions

Christopher Edgeworth
Frequent Contributor
Frequent Contributor

Hi Susan,

Yes, you can.  Simply transfer the call to the user's direct voicemail extension.  Typically it is 7+ extension.  You can find the steering digit setting on the Internal Dialing page of the UC320W Configuration Utility (called Voicemail Prefix).

Hope this helps.

Chris

View solution in original post

2 Replies 2

Christopher Edgeworth
Frequent Contributor
Frequent Contributor

Hi Susan,

Yes, you can.  Simply transfer the call to the user's direct voicemail extension.  Typically it is 7+ extension.  You can find the steering digit setting on the Internal Dialing page of the UC320W Configuration Utility (called Voicemail Prefix).

Hope this helps.

Chris

Thank you Chris.

That was exactly what I needed.

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