08-31-2015 01:22 PM - edited 03-21-2019 08:45 AM
We want to transfer calls directly to voicemail without having the call ring at the extension. Does anyone know of a workaround? Please advise if I should post this in another spot.
Thanks.
Solved! Go to Solution.
09-02-2015 01:46 PM
Hello SPA52GUser,
Depending on your phone system if you have the option of configuring a dial plan using a prefix then the extension user to send the call directly to VM for the call routing.
Example the UC500 series used the prefix 6 then the extension of the user to call/transfer directly to a users VM.
Hope this helps,
Michael D.
If this post is helpful please rate or mark as correct.
09-02-2015 01:46 PM
Hello SPA52GUser,
Depending on your phone system if you have the option of configuring a dial plan using a prefix then the extension user to send the call directly to VM for the call routing.
Example the UC500 series used the prefix 6 then the extension of the user to call/transfer directly to a users VM.
Hope this helps,
Michael D.
If this post is helpful please rate or mark as correct.
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