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vhkarlapalem
Beginner

UC 520 does not reboot after power outage

How do I fix the problem with UC520 which does not re-boot after power outage?

21 REPLIES 21

No, I can't find the driver for the serial port. I wonder why it is showing that error message even though I used this console cable with the USB port. Do you want me try Com 1?

Try and download a generic USB to serial adapter software we really need this adapter to be assigned a com port thus we can use it to access the UC520 through putty.....

try something like: http://www.tri-plc.com/USB-RS232/drivers.htm

or something that maybe compaitable with your adater.....

Brian,

It did not work. I may have to try other drivers. How long you will be avilable today? I will be back in a couple of hours. Or we can resume this tomorrow.

Thank you,

Hanu

Hi Hanu,

Drop me an email tomorrow to my gmail and we can pick this up - I am in the CET time zone...

Try to get the adapter working and get a com port and we should be good to conitune tomorrow.

Thanks

Brian

I will do that. I am also on CST zone. I appreciate your help very much.

Hanu

Hello,

Do you know if your UC520 has gone into ROMON mode? You can find this out by plugging a console cable into the console port..... Let me know that first and then I can see how I can help

Thanks

Brian

Kevin Monteiro
Participant

Check the power cable, I think u must have tried that out already. If u still have contract with Cisco get it replaced.


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