I get the follow error when trying to enable webex connect on a UC520. I can't enable it
java.lang.NullPointerException
at com.cisco.cpnm.features.defn.voiceconfig.ephonetemplate.TemplateManager.hasRequiredFeatures(TemplateManager.java:91)
at com.cisco.cpnm.features.defn.voiceconfig.ephonetemplate.TemplateManager.hasRequiredConfig(TemplateManager.java:139)
at com.cisco.cpnm.features.mcebu.defn.voiceconfig.ephonetemplate.TemplateManagerImpl.standardizeTemplates(TemplateManagerImpl.java:198)
at com.cisco.cpnm.features.mcebu.defn.voiceconfig.ephonetemplate.TemplateManagerImpl.getServiceURLs(TemplateManagerImpl.java:406)
at com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExCustConfTask.checkForServiceURLList(McebuWebExCustConfTask.java:1203)
at com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExCustConfTask.isOkToApply(McebuWebExCustConfTask.java:1959)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.isApplyAllowed(WDContainer.java:484)
at com.cisco.cpnm.frmwrk.gen.wd.WDTask$SetConfigRunnable.run(WDTask.java:1279)
at java.lang.Thread.run(Unknown Source)
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-loadLocalizationFile -
++: DEBUG: : WDTask::setHierarchy .McebuWebExLoadLocalizationFileTask
++: DEBUG: : CUC500WebExLoadLocalizationFileTask - Create Config Dialog -
++: ERROR: : A widget could not be serialized because its id was not set.
++: DEBUG: : Duration for [create() @ com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExLoadLocalizationFileTask] = [10] msec.
++: DEBUG: : CUC500WebExLoadLocalizationFileTask.updateMirrorFromDevice()-
++: DEBUG: : statusLine>>>200
++: DEBUG: : Done
++: DEBUG: : Duration for [upd Mirror<--Device() @ com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExLoadLocalizationFileTask] = [140] msec.
++: DEBUG: : CUC500WebExLoadLocalizationFileTask -valueChanged()-findLoadFileButton -
++: DEBUG: : CUC500WebExLoadLocalizationFileTask - taskEnded - Cancel Button/Window closed -
++: ERROR: : A widget could not be serialized because its id was not set.
++: DEBUG: : WDTask::setHierarchy .McebuWebExLoadLocalizationFileTask
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask -valueChanged()-adminCompany -
++: DEBUG: : McebuWebExCustConfTask.isOkToApply()-OK/APPLY-
java.lang.NullPointerException
at com.cisco.cpnm.features.defn.voiceconfig.ephonetemplate.TemplateManager.hasRequiredFeatures(TemplateManager.java:91)
at com.cisco.cpnm.features.defn.voiceconfig.ephonetemplate.TemplateManager.hasRequiredConfig(TemplateManager.java:139)
at com.cisco.cpnm.features.mcebu.defn.voiceconfig.ephonetemplate.TemplateManagerImpl.standardizeTemplates(TemplateManagerImpl.java:198)
at com.cisco.cpnm.features.mcebu.defn.voiceconfig.ephonetemplate.TemplateManagerImpl.getServiceURLs(TemplateManagerImpl.java:406)
at com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExCustConfTask.checkForServiceURLList(McebuWebExCustConfTask.java:1203)
at com.cisco.cpnm.features.mcebu.defn.multiapp.webex.McebuWebExCustConfTask.isOkToApply(McebuWebExCustConfTask.java:1959)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.isApplyAllowed(WDContainer.java:484)
at com.cisco.cpnm.frmwrk.gen.wd.WDTask$SetConfigRunnable.run(WDTask.java:1279)
at java.lang.Thread.run(Unknown Source)