Good day
Please let me know if the Firmware / Software updates for the UC540 and UC560 are available free of charge to the end user or resellers. The Small business support contract is not available in our country so unfortunately we can not sell this to the customer.
Thanks in advance.
If you are still under HW Warranty or you purchased a SB Pro Service contract for UC540/UC560, then yes.
We made it easy for you to agree to these things here:
https://supportforums.cisco.com/docs/DOC-9829
:-)
Enjoy
thanks for the info. Unfortunately there are no Smartnet or SMB support contracts available in South Africa. Hopefully we will get them soon.
Did you try that link?
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Yes thanks, I did visit the link.