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UC 540 CCA 2.2.5 question

john.ewing
Level 1
Level 1

‎10-12-2010 09:36 AM - edited ‎03-21-2019 03:07 AM

Hi, I have an UC 540 installed and taking calls..  I preped the system and then had it sent to a remote office to be installed.  The phones are working and we are also getting data via the phones.

When I use the CCA program to manage the system I connect fine, but have problems retriving Voice related data.  Like the Dail plan for inbound and out bound via the configuration tool.

Please let me know your thoughts...

John

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greenturtlesteak
Level 3
Level 3

‎10-12-2010 10:47 AM

How are you trying to connect with CCA remotely? If you don't have routes to the voice vlan and the CUE subnet that will cause some problems.

Cole

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