11-11-2014 06:39 PM - edited 03-21-2019 08:26 AM
Hey Guys,
There were power issues at a location today and now the uc540 does not start up fully. I connected a console cable and it looks like the startup process is in a loop. I have already tried a replacement power adapter with no difference. Im not sure whether its the compact flash or another hardware issue. Note the only way I can get it to startup fully is by isolating the uc540 from the power adapter for over 5mins. The software is already on the latest release. Please see the log from the startup process below. I hope anyone has dealt with this before.
_______________________________________________________________________________________________________________
System Bootstrap, Version 12.4(24r)SB, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2009 by cisco Systems, Inc.
UC500 series platform with 262144 Kbytes of main memory
Readonly ROMMON initialized
program load complete, entry point: 0x80015000, size: 0xb700
program load complete, entry point: 0x80015000, size: 0xb700
program load complete, entry point: 0x80020000, size: 0x28124b4
Self decompressing the image : ################################################################################################################
################################################################################################################
################################################################################################################
######################################################################## [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X00063E08 Onboard Wireless
0X00137430 Onboard PVDM2 SIMM
0X00118500 Onboard Ethernet
0X00129800 Onboard VPN
0X000F3BB0 public buffer pools
0X00703000 public particle pools
-----------------------------------------------
TOTAL: 0X00BD3AE8
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 11Mb.
adjusted iomem size up to minimum size of: 0X01A00000
Using 10 percent iomem. [26Mb/256Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 14-Feb-13 10:17 by prod_rel_team
%Software-forced reload
00:11:23 UTC Wed Nov 12 2014: Unexpected exception to CPU: vector 700, PC = 0x80302870, LR = 0x80302808
-Traceback= 0x80302870z 0x80302808z 0x83009FF8z 0x8300A0ACz 0x8300A218z 0x816A59E4z 0x816A5CCCz 0x80304B4Cz 0x802EA5ECz
CPU Register Context:
MSR = 0x00029032 CR = 0x28008042 CTR = 0x8177B748 XER = 0x00000000
R0 = 0x80302808 R1 = 0x8666B5D8 R2 = 0xFFF5FFF5 R3 = 0x86060FB8
R4 = 0x00000000 R5 = 0x855B0000 R6 = 0x00000000 R7 = 0xF0000000
R8 = 0x00FFFFFF R9 = 0x85F40000 R10 = 0x00000000 R11 = 0x00000000
R12 = 0x85F30000 R13 = 0xFFF56988 R14 = 0x816A5C5C R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000000 R25 = 0x85F40000 R26 = 0x00000000 R27 = 0x85D30000
R28 = 0x00000003 R29 = 0x861C0000 R30 = 0x85860000 R31 = 0x00000000
TEXT_START : 0x800200F0
DATA_START : 0x8401A940File flash:crashinfo_20141112-001123-UTC Device Error :No such device
File flash:crashinfo_20141112-001123-UTC Device Error :No such device
=== Flushing messages (00:11:24 UTC Wed Nov 12 2014) ===
Queued messages:
*Nov 12 00:11:24.351: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
*Nov 12 00:11:23.131: %ESWMRVL_FLTMG-5-WARNING: Warning: 48V PS not good
*Nov 12 00:11:23.131: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:
Couldn't initialize the Switch
-Traceback= 81781758z 800A2AC0z 83009FF8z 8300A0ACz 8300A218z 816A59E4z 816A5CCCz 80304B4Cz 802EA5ECz
*Nov 12 00:11:23.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Nov 12 00:11:24.075: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up
*Nov 12 00:11:24.087: %LINK-3-UPDOWN: Interface Integrated-Service-Engine0/0, changed state to up
No warm reboot Storage
*** System received a Software forced crash ***
signal= 0x17, code= 0x700, context= 0x85fb5768
PC = 0x80302870, Vector = 0x700, SP = 0x8666b5d8
___________________________________________________________________________________________________________________
11-13-2014 06:11 PM
Anyone have any advice ?
01-20-2016 04:37 AM
That just means bad CPU or Memory. RMA the box or scrap it for spare parts.
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