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Beginner

UC320 - extending voicemail message recording time

Is there a way to change the amount of recording time on a specific mailbox that someone can leave a message for? Does anyone know the default message length?

Thank you

-Tim

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Frequent Contributor

UC320 - extending voicemail message recording time

Hi Tim,

Yes, the maximum duration for a user deposited message is 10 minutes.  This is not a changable value.  Just curious, what is the use case where they need voicemail messages longer than 10 minutes?

Chris

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Cisco Employee

UC320 - extending voicemail message recording time

Tim,

Under the Configuration -> Voicemail each VM account has a drop down to select the Record Limit (in Min).  The default is 30 min.

Randy

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Beginner

UC320 - extending voicemail message recording time

The time limit I was referring to is the time per message a person can leave. The client is reporting that he is only getting 10 minutes per message before cutoff. Sorry for not clarifing (my bad).

The other issue is that when you do bump up the time max to 120 it actually only goes to 90 (according to the status page). This is with the latest firmware.

Highlighted
Frequent Contributor

UC320 - extending voicemail message recording time

Hi Tim,

Yes, the maximum duration for a user deposited message is 10 minutes.  This is not a changable value.  Just curious, what is the use case where they need voicemail messages longer than 10 minutes?

Chris

View solution in original post

Highlighted
Beginner

UC320 - extending voicemail message recording time

They wanted to use the VM (with emailed message) as a temp dictation system while their existing system was being upgraded. Thanks for the info.

-Tim