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UC320 - How to upload a Voicemail announcement?

Chet Prokop
Beginner
Beginner

We've had a request from a UC320 customer who had professional voice audio done for AA's and MOH. They want to also have the same service produce the same 'golden throat' audio for several group (general) mailbox announcments. I dont see a way to do a file upload for VM?  Or am I missing something?


Can this be somehow done by "file" upload like we'd do for AA prompts or onhold music??          

Chet Prokop, PE, PhD
Cisco Select Partner
IT and Telecom Services - SMB
Houston, TX       

Chet Prokop, PE, PhD
Cisco Select Partner
SMB - IT and Telecom Services
Houston, TX
1 Reply 1

wenyang
Enthusiast
Enthusiast

Hi Chet,

Sorry, voicemail announcement can't be uploaded from a file. You may want to configure an inbound call route to voice mail pilot number 395, and get the "golden throat" audio played to your phone.

Best regards,

Wendy

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