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UC320W - Auto Attendant "Please Continue to Hold"

Jason Marshall
Beginner
Beginner

I've been searching all of the posts but can't come to a clear understanding on this.  Is there a way for the Auto attendant to go through and have options like "Press 1 for Sales, Press 2 to leave a message or Press 3 to continue to hold"

It is a deal breaker for my customer if the customer cannot put themselves on hold.

Thank you for your help.

1 Reply 1

wenyang
Enthusiast
Enthusiast

Hi Jason,

UC320W doesn't support call queuing. You may want to consider UC500 if this feature is required.

Best regards,

Wendy Yang

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