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Get the latest Cisco news in this February issue of the Cisco Small Business Monthly Newsletter

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Beginner

UC320W Belgium Dial Plan

Hi,

How can I edit my own dial plan on a CISCO UC320W ?

There are no specific dial plan for Belgium and I use the France dial plan.

I have an ue with the number beginning with 08XXXXXXX because this number are not available in France.

Help will be aprreciate.

Vincent.

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Frequent Contributor

UC320W Belgium Dial Plan

Hi Vincent,

Belgium is not one of the supported regions for the UC320W.  There are no plans to support Belgium at this time.  You should contact your distributor for a refund and consider the UC500 series.

Regards,

Chris

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Beginner

UC320W Belgium Dial Plan

Hi Christopher,

Radical solution...

I am a Cisco reseller in Belgium and the UC320 is better appropriate for the SMB Market as the UC500.

Writing a specific dial plan is so complicated for a company like Cisco ?

Poor Belgian customers...

Best regards.

Vincent.

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Beginner

Re: UC320W Belgium Dial Plan

Hi Vincent,

I'm Arthur Belgian IT guy who never thought is such a blackbox this product and is quite

Did you find a solution for Belgium dialplan on UC320?

Is odd they sell those products in countries there is no support...

Few questions for the Cisco support guy Christopher

Is there any way to edit that dialplan?

In the configuration there is a possibility to upload a RT file where we can find a template of this kind of file?

Thank you in advance for your answers and time!

Kindly

Arthur

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Beginner

Re: UC320W Belgium Dial Plan

Hi Arthur,

You see the response of Cisco.

No way to edit dialplan (the cisco UC320W use a web base config with very poor options).

The files you can upload are edited by Cisco and Belgium is not supported.

The solution: dial the all numbers 00328XXXXXXXX but not very user friendly.

Best.

Vincent.

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Beginner

UC320W Belgium Dial Plan

Hello Vincent,

thank you for your quick feedback!

indeed I see what you mean!

they shall take the product out of the market in the unsupported countries...

Anyway , thank you again for your time and if ever will have another solution I'll be happy to share it with you...

Kindly

Arthur