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Get the latest new and information the November issue of the Cisco Small Business Monthly Newsletter

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Beginner

UC320W Crashing - Anyone able to help?

Hi!

Back in 2013 I sold a UC320W to one of my customers. It was promptly EOL'ed by Cisco.

Device was running fine for years....got an e-mail last week that it's been rebooting itself sporadically, often several times a day.

I understand computer-wise it's ancient, but 6 years is a short life for a phone system :(

 

It's running the latest GA firmware 2.3.2 (6)

I haven't yet checked the power supply (it's on UPS and no other gear is having trouble) or the unit's power supply.

Any other thoughts? I activated logging but don't see anything of note. I've attached a log file from a morning with several crashes.

I guess I could try re-flashing and rebuilding the configuration? (Has that ever worked for anything though, really?)

 

Really appreciate any input on this....anyone know how to read the logs? Any other ideas?

 

Thanks!

 

Greg C