cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

869
Views
0
Helpful
3
Replies
Highlighted
Beginner

UC320W Install, Web GUI Will not load.

Hi,

I just purchased a UC320W, Did a factory reset, and try to access it via the default 192.168.10.1 address, and the blue cisco page loads (has cisco logo, and green bar), however, it never kicks over to the login page for me to start the configuration utility.

I have tried Chrome, FireFox, IE (All on Windows XP Pro, and Vista)

What could be wrong??

Also, I wish to use this setup for just 3 phones, and 4 computers, Can I just throw everything on a Cisco 3550 switch and have just one VLAN?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Enthusiast

UC320W Install, Web GUI Will not load.

Hi,

The version of UC320W may be not compatible with the Adobe Flash. There is a known incompatiblity with Adobe Flash Player 11 and UC320W  Configuration Utility running on firmware earlier than 2.1.2. Please check the following link to get the workaround.

https://supportforums.cisco.com/message/3478189#3478189

Best regards,

Wendy Yang

View solution in original post

3 REPLIES 3
Highlighted
Beginner

UC320W Install, Web GUI Will not load.

I went to http://192.168.10.1/login.html/

Logged In Page Showed, I used "cisco" "cisco"

It brought me to

http://192.168.10.1/wizard/setupwizard.html

However, it is still the blue page with cisco logo.

Highlighted
Enthusiast

UC320W Install, Web GUI Will not load.

Hi,

The version of UC320W may be not compatible with the Adobe Flash. There is a known incompatiblity with Adobe Flash Player 11 and UC320W  Configuration Utility running on firmware earlier than 2.1.2. Please check the following link to get the workaround.

https://supportforums.cisco.com/message/3478189#3478189

Best regards,

Wendy Yang

View solution in original post

Highlighted
Beginner

UC320W Install, Web GUI Will not load.

Thank You!

Downgrading Flash Player Worked!