cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1588
Views
0
Helpful
2
Replies

UC320W power light just flashing green ?

josh.royle
Level 1
Level 1

Hi All,

I have just turned on my UC320W and the power, LAN and WAN lights just keeps flashing green. Does anybody know what could be up with it ?

Thanks

Josh

2 Replies 2

juliomar
Level 3
Level 3

Hi Joshua,

Is your UC320W able to give you DHCP address?  Does it respond to ping?

Try power cycle first, if this does not help, proceed to perform a factory default, then load a saved configuration or site_backup.

If unit still does not respond to any of these, I suggest to quickly call in the Small Business Support Center for further troubleshooting.

Their phone number is: 1-866-606-1866.

The following page contains the pertinent contact list.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Cheers,

Julio

Hi Josh ,

     were you able to have this issue fixed i am currently facing the same issue and the system was in operation , any help will be greatly appreciated thanks again

Regards ,

Chris H

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: