UC500 and operator console question

[ahab]

Hello,

I have a customer who is getting a UC560. He needs three operator consoles for the site.

Because the Smart CallConnector operator  option is limited to two operators, I am not sure how to meet his needs.

I know the server product would allow three operators but I am having trouble finding the correct part numbers needed.

Also, are there any third party options that would fit the bill?

Thanks

Adam

[Nathan Compton]

Here are all of the part numbers for Smart Call Connector.

Cisco Smart CallConnector Suite

Product Number Description List Price ($US)

N/A

Cisco Smart CallConnector Toolbar: Free click-to-dial client for download N/C

L-SW-SCC-OPERATOR

Cisco Smart CallConnector Operator console

L-SW-SCC-SERVER

Cisco Smart CallConnector Server option with 8 seats of Advanced Client

L-SW-SCC-8ADVANCED

8 additional seats of Cisco Smart CallConnector Advanced Client for use with Cisco Smart

CallConnector Server

3-Year Support Options

CON-SBS-SVC3

3-year Cisco Small Business Support Service 3 (SCC Operator and Advanced Client)

CON-SBS-SVC4

3-year Cisco Small Business Support Service 4 (SCC Server)

[adamhblake]

Thank you!.

So based on the need for three operators I would require

(1) L-SW-SCC-SERVER

(3) L-SW-SCC-OPERATOR

Plus associated support skus?

[Nathan Compton]

You are correct.  If you buy the SCC server license, it includes 8 Advanced Client licenses, but no Operator Licenses.

Adam Compton

[adamhblake]

I rated the post accordingly.

Many thanks!