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UC500 DID Call Routing

ciscojoe837
Level 1
Level 1

I have a SIP trunk with the main number plus one DID.  I can route the main number to the AA, but I can't get the DID to route to an extension -- it still goes to the AA.  When I debug and check the logs, I see the DID in there but it never goes to the DID dial peer.  I've got the translation rules in there as well.  I don't know if it matters, but I'm using three digit extensions.

I know it works because I'm using Skype and DID's to individual extensions.

Any thoughts?

2 Replies 2

Steven DiStefano
VIP Alumni
VIP Alumni

CCA 2.2.6

Configure> Telephony> Dial Plan (incoming)

This allows you to map DIDs assigned by the SIP Trunk SP to individual extensions.

Steven DiStefano
VIP Alumni
VIP Alumni

CCA 2.2.6

Configure> Telephony> Dial Plan (incoming)

This allows you to map DIDs assigned by the SIP Trunk SP to individual extensions.