Keep in mind that the training path is extensive and costly. If you already have some employees with CCNA w/voice, it's less time and money, but you're looking at 154 hours and 11K in classes/tests.
You should try to upgrade the phones to 79XX.
I have two UC systems that I'm working on right now, and I will continue to sell them, as they will cover all of their needs and I expect them to last a long time....
I doubt Cisco is going to change their minds, but wouldn't it be nice if they did....
I have already advised all my UC500 customers not to buy any more SPA phones so they have the option to upgrade to CCME or BE6000 in the future without serious handset cost.
If Cisco had even a shred of respect for their SB customers they would issue immediate support for SPA phones on the BE6000. But of course they won't do that because their enterprise (sorry, mid-level!) customers may jump at the chance to use cheaper handsets.
The certification cost to get to ECS is a direct result of the functionality of the product. There is so much one can do with the BE6000 that it is hard to bring down the cost of certification. This is a one time cost.
However the main barrier to entry for smaller customers is the cost of the hardware server to start with. Remember the 25 user UCL licensing bundle is (almost free) something like $500 not even considering the discounting. I can tell you Cisco is taking a serious look at this and looking at lower end servers to deploy the BE6000 (no garuntee that this is actually going to span out though).
A lot of my customers already have one or two VMware hosts (even to run just one or two servers) that I am sure would be adequate to run BE6000 VM guests, I'd really like to see an option to run the apps on your own VM infrastructure which would reduce the cost greatly and moreover can be cross-sold with other services.
I don't really see the point of buying a cisco rack server if you already have an HP or Dell that can cope with a few more VMs.
I'm not trying to be rude, but without regard to what the BE600 can do, there are MANY partners who are satisfied with what the UC500 does and don't need to sell anything larger. My 30 person office doesn't care about jabber or telepresence. The need a phone system that is rock solid and has the features they need without a bunch of extra cost.
The cost of the training and certification excludes a massive amount of partners by default.
Rees, You are certainly not being rude and I dont mean to belittle the costs involved in certification. I was just stating the reality of the training itself. I heard that some resellers have found ways to work with Disti's to bypass the cert requirements, if they are getting support for the Distis. I am not sure how that works. I think working with your locals sales team might give the right contacts to do that.
I understand the BE6K can do more in Mobility and Jabber and adding of 3rd party SIP devices, etc.
If I may, I just wanted to ask this way first:
#1) Is there anything that the UC540/UC560 can do that the Router+CME+CUE cannot do?
#2) Is there anything that the UC540/UC560 can do that the BE6K cannot do?
Is it just the SPA phones that are lost when moving to these "higher" systems?
#3) Is the Auto-attendant the same?
#4) Can I still use the CUCE script editor?
Here are some answers
1. UC540/560 is just a nicely packaged Router+ CME+ CUE with a front end easy to use GUI - CCA.
2. The BE6K is a nicely packaged version of Enterprise Cisco collaboration suite (UCM, CUC, IM&P, VCS, CER etc. etc.) that use Prime Collaboration to simplfy the experience.
3. BE6K has not much in common with UC500. However UC500 and CME/CUE are mostly the same
4. BE6K has not much in common with UC500. However UC500 and CME/CUE are mostly the same
The Enterprise Cisco Collaboration suite is more complicated because it has much more functionlity (It is used in most of the Fortune 500 companies and has 10 times the features of UC500).
The same way CCA makes it easy to deploy the UC500, the BE6K uses Prime Collaboration to bring the whole solution togather in a easy way.
Navin can add but these are the basic straight answers:
1. Yes, SPA phones, and CCA.
2. various things, e.g.
3, 4: To ISR G2, yes. To UC6K, I don't think so.
Do any other phones besides the SPA525G2 have the built in SSL Client? I find the SPA525G2 a great phone when showing the Cisco solution to customers. I simply bring it with me and plug it into their LAN and presto I am on my PBX.
This may not be the place for this. I have several 525G2's - for each, I create an SSL Account Name and SSL Password in UC500 (which is acting as the SSL SERVER). I then enter the IP Address of the UC500 into the 525G2, I also enter the SSL Account Name and Password into the 525G2. I can then plug the 525G2 into any customer LAN and the 525G2 negotiates with UC500 (SSL Server) and comes up as a phone as if it were in my office. I do have a 9951 but I do not know where in the settings I would enter the SSL IP Address, the SSL Account name and SSL Password. Is there a way to do this?
On UC500 only the SPA525Gs work with the SSL VPN. Navin was speaking in general terms what phones can do SSL VPN, but not all of those phones can do SSL VPN with the UC500s.