04-12-2011 01:50 AM - edited 03-21-2019 03:56 AM
Hi
I have this client site which as much as i try i cannot get unity time right. It cant seem to sync with the call managers NTP... it also wont sync with an external NTP source either.. below is some outputs from the configs... the timezones are same, and the call manager side of it is NTP master.. yet no sync..
any help would be greatly appreciated
UC520
UC520#sh ver
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(22)YB, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Jan-09 02:09 by prod_rel_team
ROM: System Bootstrap, Version 12.4(11r)XW3, RELEASE SOFTWARE (fc1)
UC520 uptime is 38 weeks, 5 days, 18 hours, 9 minutes
System returned to ROM by power-on
System restarted at 19:35:49 WST Tue Jul 13 2010
System image file is "flash:uc500-advipservicesk9-mz.124-22.YB"
UC520#sh clock
13:45:23.847 WST Mon Apr 11 2011
UC520#sh run | b ntp
ntp master
ntp server 192.168.0.1 prefer
end
Unity Module
UC500-CUE# sh clock
00:29:17.833 WST Tue Apr 12 2011
UC500-CUE# sh ntp
% Incomplete command.
UC500-CUE# sh ntp st
NTP reference server : 10.1.10.2
Status: reject
Time difference (secs): 0.0
Time jitter (secs): 4.0
UC500-CUE# sh ntp ?
associations NTP server associations
config NTP configuration
servers Summary of NTP server state
source NTP master time source
status NTP status
UC500-CUE# sh ntp
% Incomplete command.
UC500-CUE# sh ntp source
127.0.0.1: stratum 16, offset -0.000001, synch distance 3.68283
0.0.0.0: *Not Synchronized*
UC500-CUE# sh ntp config
NTP server 1: 10.1.10.2
UC500-CUE# sh ntp serers
sh ntp serers
^
% Invalid input detected at '^' marker.
UC500-CUE# sh ntp servers
remote refid st t when poll reach delay offset jitter
==============================================================================
10.1.10.2 127.127.1.1 8 u 64 256 377 0.000 0.000 4000.00
space reject, x falsetick, . excess, - outlyer
+ candidate, # selected, * sys.peer, o pps.peer
UC500-CUE# sh ntp associations
ind assID status conf reach auth condition last_event cnt
===========================================================
1 59892 9014 yes yes none reject reachable 1
UC500-CUE> sh ver
UC500-CUE uptime is 0 weeks, 1 days, 20 hours, 20 minutes
Vendor: Freescale Inc.
Machine: mpc8347E sys
CPU: e300
Revision: 3.1 (pvr 8083 0031)
Core Clock (MHz): 500
BogoMIPS: 331.77
SKU: Unavailable
Chassis Type: UC500
Chassis Serial: FHK1238F218
Module Type: Integrated-Service-Engine
Module Serial:
UDI Name: Not Available
UDI Description: Not Available
Compact Flash: 1024MB
SDRAM (MByte): 512
04-12-2011 07:20 PM
Hi Peter,
A long shot but can you please change the NTP to the following:
ntp server 192.231.203.132 prefer
Give that a shot and let us know how you go with it, this is just for testing purposes though so if it worked and you didn't want to keep it you can easily change it back.
Cheers,
David.
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