cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Get the latest Cisco news in this February issue of the Cisco Small Business Monthly Newsletter

708
Views
0
Helpful
0
Replies
Beginner

UC520 Hunt group and auto-attendant recording.

Hello,

I have a few questions:

I have a client that would like the following setup on their UC520

-    Put auto attendant recording so each (incoming) phone call starts with a message saying to the caller:
    “This phone call may be recorded”

-    Create Hunt group so that when transferring to Sales department in AZ it goes to both
    Sales people but if no one is available, it will bounce back to person who transferred (in IL) and not end up
    at a voicemail.

the two offices are connected to each other over WAN, and are part of the same Voice network.

Is this possible? If so, where to start/How?

Thanks in advance!

Everyone's tags (3)