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Beginner

UC520 upgrade to 8.6 using CCA 3.2.1

Hello All,

Has anyone upgraded UC500 with the latest software pack 8.6?

I started the upgrade process using CCA 3.2.1 and all seemed to be going well but now it appears to have stalled on RELOADING VOICEMAIL section for the past 5 hours. In all the upgrade has now been running for over 13 hours!!!

-Ed

3 REPLIES 3
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Beginner

UC520 upgrade to 8.6 using CCA 3.2.1

yeah thats not right.

my upgrade went flawlessly... all via CCA3.2.1. took just over an hour (1:05 to be precise).

I assume you have a backup of the system saved.

try and reset the UC box to defaults and run the upgrade again...then restore

good luck

UC540 system with 8.6.2 Software Pack
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Beginner

UC520 upgrade to 8.6 using CCA 3.2.1

Hi

Yeah my upgrade did go pear shaped on the UC520 as well, I did not have the same issue that you had, however I did factory reset the unit then performed the upgrade. All went well after that.

Like Jeremy mentioned, do a full backup, you should be able to restore easily depending on how complex your setup is.

Cheers

Hope that helps

Richard

Beginner

UC520 upgrade to 8.6 using CCA 3.2.1

can anyone send me the 8.6.0 software pack ? i don't have the necessary cisco account to download it.

send me a private message if you can help me i'll give you a ftp link

thanks!