03-11-2011 08:47 AM - edited 03-21-2019 03:47 AM
Hello,
I have a customer who has a UC540 and would like to get a list of incomming and outgoing calls. Is that possible?
Regards,
Jibu Mathews
03-11-2011 09:35 AM
Hello Jibu,
This is possible indeed. Does your customer use OfficeManager1.2? Or the web interface?
You can see that call history in OfficeManager1.2 I believe. Besides that you can user the web interface (http://
The following output is what I get via web interface (I replaced the last 4 digits with xxxx for privacy reasons):
4 16:20:11 UTC Sun Jan 9 2011 003164368xxxx 200 00:00:28
5 16:20:17 UTC Sun Jan 9 2011 206 200 00:00:25
6 16:20:17 UTC Sun Jan 9 2011 003164368xxxx 200 00:00:25
7 16:20:11 UTC Sun Jan 9 2011 200 206 00:00:03
8 16:20:11 UTC Sun Jan 9 2011 003164368xxxx 206 00:00:28
9 16:20:17 UTC Sun Jan 9 2011 003164368xxxx 206 00:00:25
10 16:20:26 UTC Sun Jan 9 2011 201 202 00:00:09
To increase the total amount of history stored you can use the following commands via CLI:
#conf t
#dial-control-mib retain-timer 35791
#dial-control-mib max-size 500
Be aware that Cisco does NOT support CLI usage.
Regards,
Bryan
10-18-2011 04:03 AM
Depends how in depth you want the reporting, you may want to consider a certified 3rd party call logging and accounting from the Cisco partner site:
Currently two are listed, one being us Tri-Line.
Our TIM Plus and Enterprise call logging and accounting software automatically configures the directory based on your existing Cisco configuration.
Free trials available and unlimited display boards and web users included free of charge. Visit our microsite for more information www.tri-line.com/cisco
Video of TIM Plus bulk loading users in real time with a UC540:
Screen shot of TIM Plus:
One of the many reports available:
Video covering reports can be seen here http://tri-line.com/en/products/video.php?id=29
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