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James_Currie
Beginner

UC540 - CIPC CFwdAll Issue

Hello All,

I was wondering if it is possible to control/configure how CFwdAll works?

Some background information for the above request: Right now we have 4 UC500 Series devices connected via ipsec VPN tunnels.
and we have setup a 3-digit dialing scheme between each office. All of our phone are CIPC softphones. 

The issue I am finding with CFwdAll happens when an employee forwards his/her 3 - digit extension to a cell phone. When another employee from another office dials the forwarded extension the extension is forwarded to the specifed number. That is good, but if you check the caller-id the call comes not from the UC where the extension was forwarded but the UC540 where the caller called. This is not ideal since some employees have cell-phones that don't have long distance plans. I want to force the UC540 where the extension lives to make the call to cell-phone. Thereby making it a local call and utilizing our VPN tunnels for all inter office calls. 

Let me know if you need any more infromation regarding this.

Thank you in advance.

Regards,

James

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