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UC540 - night service issue

devin.culp
Level 1
Level 1

I have enabled night service to use a floating extension that  redirects to an answering service.  I have tested the floating extension by dialing it to confirm that it does redirect to the answering service.

I have setup my schedule for business and night hours. I have *2102 to toggle night service on and off. My inbound lines are configured to answer to a hunt group.

The problem is when I enable the night service by toggling it on and try to attempt to dial a number on the uc500 from my cell phone it never triggers the night service instead it is going to my hunt group. I realize I may need to provide more information will post more in the morning.

Thanks

1 Reply 1

devin.culp
Level 1
Level 1

I followed a post from http://uc500.com/hunt-groups-and-night-service  and now it works I had to setup a ephone-dn on the CLI. Then on inbound within CCA I set the FXO ports to point to operator and the extension of the ephone-dn to point to. Wish I could of done it from CCA so now CCA is not aware of it.

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