cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

1266
Views
0
Helpful
8
Replies
Patrick Werner
Beginner

UC540 reboots because of a failure about 2 times per week

Hello Communty.

Customers UC540 goes down two times per week, he have this issue since 2 months. We didnt change anything on the UC.

I dont find anything about that error. Can you maye explain whats going on with that UC?

Is it a hardware failure ?

001117: Sep 28 14:19:37.936: %SYS-2-CHUNKBADREFCOUNT: Bad chunk reference count, chunk 88DF544C data 88E02088 refcount FFFFFFFF alloc pc 80D5410C. -Process= "CCSIP_SPI_CONTROL", ipl= 0, pid= 270,  -Traceback= 0x801FEAECz 0x801C7EB8z 0x801CAF08z 0x8325F0A8z 0x80E70324z 0x80DAE268z 0x80D85578z 0x80D925A4z 0x80D93B84z 0x80E64C34z 0x80E6503Cz 0x801AFDC4z 0x801B2A88z
chunk_diagnose, code = 3
chunk name is MallocLite

current chunk header = 0x88E02078
data check, ptr = 0x88E02088

next chunk header = 0x88E020EC
data check, ptr = 0x88E020FC

previous chunk header = 0x88E02004
data check, ptr = 0x88E02014

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

Again as answered before. You need to update system software.

View solution in original post

8 REPLIES 8
paolo bevilacqua
Hall of Fame Master