UC540 registration issue and FX0 call disconection issue

Nicolo.santander · ‎03-29-2013

Hi,

I have a UC540 and updated it to the latest IOS version with the latest firmware to my phones and i am having registration problems with SPA525g IP Phones. I updated the firmware of the phones as well and create manual tftp bindings with but still it is not registering. I run a couple of debugs (debug tftp events and debug ephone registration) I can see from the logs and in the phone that it is taking the proper VLAN and being discovered via CDP and being pointed to the TFTP server and still wont register. I can see that it is also taking its own .cnf file properly then the output sccp token regected invalid devices error is shown I have a SPA502G and it is working fine. Also there is a previous issue that all the voice port are shown as engage or offhook even the calls are disconnected thus make the main PSTN number busy am based in UAE and our service provider is etisalat I have check with them about the proper disconnection values but still it the same. That's why I have arrived in the conclusion to just update everything including the IOS and the phones firmware. I have put my config in this post, I am also trying to take the CCNA Voice exam on the 2nd week of april and I think that if i don't know how fix this issue for our customer then I would probably fail that exam. any suggestion and help is greatly appreciated cisco experts.

!

! Last configuration change at 13:36:42 ZP4 Thu Sep 13 2012 by Nick

! NVRAM config last updated at 13:45:41 ZP4 Thu Sep 13 2012 by Nick

!

version 15.1

parser config cache interface

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

service internal

service compress-config

service sequence-numbers

!

hostname UC540

!

boot-start-marker

boot system flash:uc500-advipservicesk9-mz.151-2.T4

boot-end-marker

!

logging buffered 64000

enable secret 5 $1$3CIf$.rXyHeJQrwd97X/f2dS0M1

!

no aaa new-model

!

clock timezone ZP4 4 0

crypto pki token default removal timeout 0

!

crypto pki trustpoint TP-self-signed-3558175224

enrollment selfsigned

subject-name cn=IOS-Self-Signed-Certificate-3558175224

revocation-check none

!

crypto pki certificate chain TP-self-signed-3558175224

certificate self-signed 01 nvram:IOS-Self-Sig#3.cer

dot11 syslog

!

dot11 ssid cisco-data

vlan 1

authentication open

!

dot11 ssid cisco-voice

vlan 100

authentication open

!

ip source-route

ip cef

!

ip dhcp relay information trust-all

ip dhcp excluded-address 10.1.3.1 10.1.3.10

!

ip dhcp pool phone

network 10.1.3.0 255.255.255.0

default-router 10.1.3.1

option 150 ip 10.1.3.1

!

ip name-server 213.42.20.20

ip name-server 195.229.241.222

ip inspect WAAS flush-timeout 10

ip inspect name SDM_LOW cuseeme

ip inspect name SDM_LOW dns

ip inspect name SDM_LOW ftp

ip inspect name SDM_LOW h323

ip inspect name SDM_LOW https

ip inspect name SDM_LOW icmp

ip inspect name SDM_LOW imap

ip inspect name SDM_LOW pop3

ip inspect name SDM_LOW netshow

ip inspect name SDM_LOW rcmd

ip inspect name SDM_LOW realaudio

ip inspect name SDM_LOW rtsp

ip inspect name SDM_LOW esmtp

ip inspect name SDM_LOW sqlnet

ip inspect name SDM_LOW streamworks

ip inspect name SDM_LOW tftp

ip inspect name SDM_LOW tcp router-traffic

ip inspect name SDM_LOW udp router-traffic

ip inspect name SDM_LOW vdolive

no ipv6 cef

!

multilink bundle-name authenticated

!

stcapp ccm-group 1

stcapp

!

stcapp supplementary-services

port 0/0/0

fallback-dn 301

port 0/0/1

fallback-dn 302

port 0/0/2

fallback-dn 303

port 0/0/3

fallback-dn 304

!

trunk group ALL_FXO

max-retry 5

voice-class cause-code 1

hunt-scheme longest-idle

translation-profile outgoing PROFILE_ALL_FXO

!

trunk group ALL_FX0

!

voice call send-alert

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

sip

no update-callerid

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

!

voice class dualtone-detect-params 1

freq-max-deviation 50

freq-max-power 0

freq-min-power 13

freq-power-twist 4

cadence-variation 6

!

voice class custom-cptone UAE-CUSTOM

dualtone disconnect

frequency 406

cadence 398 344 237 527 400

!

voice class custom-cptone CCAjointone

dualtone conference

frequency 600 900

cadence 300 150 300 100 300 50

!

voice class custom-cptone CCAleavetone

dualtone conference

frequency 400 800

cadence 400 50 200 50 200 50

!

voice class cause-code 1

no-circuit

!

voice register global

!

voice hunt-group 1 parallel

list 301,302,303

timeout 24

pilot 511

!

voice translation-rule 4

rule 15 // //

!

voice translation-rule 1000

rule 1 /.*/ //

!

voice translation-rule 1111

!

voice translation-rule 1112

rule 1 /^9/ //

rule 3 /^0/ //

!

voice translation-rule 2222

!

voice translation-rule 3265

rule 1 /$^..........$$/ /9\1/

rule 2 /$^.........$$/ /9\1/

rule 15 /$^ABCD$$/ /ABCD\1/

!

voice translation-profile CALLER_ID_TRANSLATION_PROFILE

translate calling 1111

!

voice translation-profile CallBlocking

translate called 2222

!

voice translation-profile INCOMING_CallerID_PROFILE

translate calling 3265

!

voice translation-profile OUTGOING_TRANSLATION_PROFILE

translate called 1112

!

voice translation-profile PROFILE_ALL_FXO

translate calling 4

!

voice translation-profile nondialable

translate called 1000

!

voice-card 0

dspfarm

dsp services dspfarm

!

license udi pid UC540W-FXO-K9 sn FHK143074G6

archive

log config

logging enable

logging size 600

hidekeys

username cisco privilege 15 secret 5 $1$vjNa$OFKLhupqR8al6x2b8Xmcj/

username adminac privilege 15 secret 5 $1$NDC.$PtD0y4YGIj5SqI1gghxWE1

username Nick privilege 15 secret 5 $1$iAmL$tsg7Jf2TEND1NN.h8z2dy/

!

ip tftp source-interface Loopback0

!

bridge irb

!

interface Loopback0

description $FW_INSIDE$

ip address 10.1.10.2 255.255.255.252

ip access-group 101 in

ip nat inside

ip virtual-reassembly in

!

interface FastEthernet0/0

description $FW_OUTSIDE$

ip address 192.168.101.2 255.255.255.252

ip nat outside

ip virtual-reassembly in

duplex auto

speed auto

!

interface Integrated-Service-Engine0/0

description cue is initialized with default IMAP group

ip unnumbered Loopback0

ip nat inside

ip virtual-reassembly in

service-module ip address 10.1.10.1 255.255.255.252

service-module ip default-gateway 10.1.10.2

!

interface FastEthernet0/1/0

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/1

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/2

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/3

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/4

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/5

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/6

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/7

switchport access vlan 20

spanning-tree portfast

!

interface FastEthernet0/1/8

switchport access vlan 100

macro description cisco-switch

!

interface Dot11Radio0/5/0

no ip address

shutdown

!

ssid cisco-data

!

ssid cisco-voice

!

speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0

station-role root

!

interface Dot11Radio0/5/0.1

encapsulation dot1Q 1 native

bridge-group 1

bridge-group 1 subscriber-loop-control

bridge-group 1 spanning-disabled

bridge-group 1 block-unknown-source

no bridge-group 1 source-learning

no bridge-group 1 unicast-flooding

!

interface Dot11Radio0/5/0.100

encapsulation dot1Q 100

bridge-group 100

bridge-group 100 subscriber-loop-control

bridge-group 100 spanning-disabled

bridge-group 100 block-unknown-source

no bridge-group 100 source-learning

no bridge-group 100 unicast-flooding

!

interface Vlan1

no ip address

bridge-group 1

bridge-group 1 spanning-disabled

!

interface Vlan20

ip address 10.10.10.1 255.255.255.0

!

interface Vlan100

no ip address

bridge-group 100

bridge-group 100 spanning-disabled

!

interface BVI1

description $FW_INSIDE$

no ip address

ip nat inside

ip virtual-reassembly in

shutdown

!

interface BVI100

description $FW_INSIDE$

ip address 10.1.3.1 255.255.255.0

ip nat inside

ip virtual-reassembly in

!

ip forward-protocol nd

!

ip http server

ip http authentication local

ip http secure-server

ip http path flash:/gui

ip dns server

ip nat inside source list 1 interface FastEthernet0/0 overload

ip route 0.0.0.0 0.0.0.0 192.168.101.1

ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0

!

logging esm config

access-list 1 remark SDM_ACL Category=2

access-list 1 permit 192.168.10.0 0.0.0.255

access-list 1 permit 10.1.3.0 0.0.0.255

access-list 1 permit 10.1.10.0 0.0.0.3

access-list 100 remark auto generated by SDM firewall configuration

access-list 100 remark SDM_ACL Category=1

access-list 100 deny ip 192.168.10.0 0.0.0.255 any

access-list 100 deny ip host 255.255.255.255 any

access-list 100 deny ip 127.0.0.0 0.255.255.255 any

access-list 100 permit ip any any

access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_8##

access-list 101 remark SDM_ACL Category=1

access-list 101 permit tcp 10.1.3.0 0.0.0.255 eq 2000 any

access-list 101 permit udp 10.1.3.0 0.0.0.255 eq 2000 any

access-list 101 deny ip 10.1.3.0 0.0.0.255 any

access-list 101 deny ip 192.168.10.0 0.0.0.255 any

access-list 101 deny ip 192.168.101.0 0.0.0.3 any

access-list 101 deny ip host 255.255.255.255 any

access-list 101 deny ip 127.0.0.0 0.255.255.255 any

access-list 101 permit ip any any

access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##

access-list 102 remark SDM_ACL Category=1

access-list 102 deny ip 10.1.10.0 0.0.0.3 any

access-list 102 deny ip 10.1.3.0 0.0.0.255 any

access-list 102 deny ip 192.168.101.0 0.0.0.3 any

access-list 102 deny ip host 255.255.255.255 any

access-list 102 deny ip 127.0.0.0 0.255.255.255 any

access-list 102 permit ip any any

access-list 102 permit ip 192.168.101.0 0.0.0.3 any

access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8##

access-list 103 remark SDM_ACL Category=1

access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000

access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000

access-list 103 deny ip 10.1.10.0 0.0.0.3 any

access-list 103 deny ip 192.168.10.0 0.0.0.255 any

access-list 103 deny ip 192.168.101.0 0.0.0.3 any

access-list 103 deny ip host 255.255.255.255 any

access-list 103 deny ip 127.0.0.0 0.255.255.255 any

access-list 103 permit ip any any

access-list 105 permit ip any any

!

snmp-server community public RO

tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin

tftp-server flash:/phones/5x5/spa5x5-7-1-3c.bin alias spa5x5-7-1-3c.bin

tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin

control-plane

!

bridge 1 route ip

bridge 100 route ip

!

voice-port 0/0/0

cptone GB

station-id name Cordless

station-id number 329

caller-id enable

!

voice-port 0/0/1

cptone AE

caller-id enable

!

voice-port 0/0/2

cptone AE

caller-id enable

!

voice-port 0/0/3

cptone AE

caller-id enable

!

voice-port 0/1/0

trunk-group ALL_FX0 64

translation-profile incoming INCOMING_CallerID_PROFILE

supervisory disconnect dualtone mid-call

supervisory custom-cptone UAE-CUSTOM

input gain 14

cptone GB

connection plar opx 511

impedance 600c

description Configured by CCA 4FXO-0/1/0-Custom-BG

bearer-cap Speech

caller-id enable

!

voice-port 0/1/1

trunk-group ALL_FX0 64

translation-profile incoming INCOMING_CallerID_PROFILE

supervisory disconnect dualtone mid-call

supervisory custom-cptone UAE-CUSTOM

input gain 14

cptone GB

connection plar opx 511

impedance 600c

description Configured by CCA 4 FXO-0/1/1-Custom-BG

bearer-cap Speech

caller-id enable

!

voice-port 0/1/2

trunk-group ALL_FX0 64

translation-profile incoming INCOMING_CallerID_PROFILE

supervisory disconnect dualtone mid-call

supervisory custom-cptone UAE-CUSTOM

supervisory dualtone-detect-params 1

input gain 14

cptone GB

connection plar opx 511

impedance 600c

description Configured by CCA 4 FXO-0/1/2-Custom-BG

bearer-cap Speech

caller-id enable

!

voice-port 0/1/3

trunk-group ALL_FX0 64

translation-profile incoming INCOMING_CallerID_PROFILE

supervisory disconnect dualtone mid-call

supervisory custom-cptone UAE-CUSTOM

input gain 14

cptone GB

connection plar opx 511

impedance 600c

description Configured by CCA 4 FXO-0/1/3-Custom-BG

bearer-cap Speech

caller-id enable

!

voice-port 0/4/0

auto-cut-through

signal immediate

input gain auto-control -15

description Music On Hold Port

!

sccp local Loopback0

sccp ccm 10.1.3.1 identifier 1 version 4.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register confprof1

!

dspfarm profile 1 conference

description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 2

associate application SCCP

!

dial-peer cor custom

name internal

name local

name local-plus

name international

name national

name national-plus

name emergency

name toll-free

!

dial-peer cor list call-internal

member internal

!

dial-peer cor list call-local

member local

!

dial-peer cor list call-local-plus

member local-plus

!

dial-peer cor list call-national

member national

!

dial-peer cor list call-national-plus

member national-plus

!

dial-peer cor list call-international

member international

!

dial-peer cor list call-emergency

member emergency

!

dial-peer cor list call-toll-free

member toll-free

!

dial-peer cor list user-internal

member internal

member emergency

!

dial-peer cor list user-local

member internal

member local

member emergency

member toll-free

!

dial-peer cor list user-local-plus

member internal

member local

member local-plus

member emergency

member toll-free

!

dial-peer cor list user-national

member internal

member local

member local-plus

member national

member emergency

member toll-free

!

dial-peer cor list user-national-plus

member internal

member local

member local-plus

member national

member national-plus

member emergency

member toll-free

!

dial-peer cor list user-international

member internal

member local

member local-plus

member international

member national

member national-plus

member emergency

member toll-free

!

dial-peer voice 1 pots

port 0/0/0

no sip-register

!

dial-peer voice 2 pots

port 0/0/1

no sip-register

!

dial-peer voice 3 pots

port 0/0/2

no sip-register

!

dial-peer voice 4 pots

port 0/0/3

no sip-register

!

dial-peer voice 5 pots

description ** MOH Port **

destination-pattern ABC

port 0/4/0

no sip-register

!

dial-peer voice 50 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/0

!

dial-peer voice 51 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/1

!

dial-peer voice 52 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/2

!

dial-peer voice 53 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/3

!

dial-peer voice 54 pots

description ** FXO pots dial-peer **

destination-pattern A0

port 0/1/0

no sip-register

!

dial-peer voice 55 pots

description ** FXO pots dial-peer **

destination-pattern A1

port 0/1/1

no sip-register

!

dial-peer voice 56 pots

description ** FXO pots dial-peer **

destination-pattern A2

port 0/1/2

no sip-register

!

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

destination-pattern 388

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

voice-class sip outbound-proxy ipv4:10.1.10.1

dtmf-relay rtp-nte

codec g711ulaw

no vad

!

dial-peer voice 6 pots

description "catch all dial peer for BRI/PRI"

translation-profile incoming nondialable

incoming called-number .%

direct-inward-dial

!

dial-peer voice 57 pots

description ** FXO pots dial-peer **

destination-pattern A3

port 0/1/3

no sip-register

!

dial-peer voice 69 pots

destination-pattern 329

port 0/0/0

!

dial-peer voice 300 pots

trunkgroup ALL_FX0

description Local Numbers

destination-pattern 9T

forward-digits 9

!

dial-peer voice 301 voip

destination-pattern 2..

session target ipv4:192.168.201.2

!

dial-peer voice 303 pots

trunkgroup ALL_FXO

trunkgroup ALL_FX0

description **InternationalCall**

destination-pattern 88T

!

dial-peer voice 304 pots

trunkgroup ALL_FX0

description *EM1*

destination-pattern 9[1-9]T

forward-digits 3

!

dial-peer voice 302 pots

trunkgroup ALL_FX0

description **Mobiles**

destination-pattern 9.[0-9].[0-9]......

!

dial-peer voice 305 pots

trunkgroup ALL_FX0

description **800-**

destination-pattern 9[0-9][0-9][0-9]T

!

no dial-peer outbound status-check pots

!

telephony-service

sdspfarm conference mute-on 111 mute-off 222

sdspfarm units 5

sdspfarm tag 1 confprof1

conference hardware

video

fxo hook-flash

max-ephones 40

max-dn 300

ip source-address 10.1.3.1 port 2000

max-redirect 20

auto assign 1 to 1 type bri

calling-number initiator

service phone videoCapability 1

service phone webAccess 0

service dnis overlay

service dnis dir-lookup

timeouts interdigit 5

system message American Center

url services http://10.1.10.1/voiceview/common/login.do

url authentication http://10.1.10.2/CCMCIP/authenticate.asp

load 521G-524G cp524g-8-1-17

load 525G spa525g-7-4-8

load 501G spa5x5-7-1-3c

load 502G spa5x5-7-1-3c

load 504G spa5x5-7-1-3c

load 508G spa5x5-7-1-3c

load 509G spa5x5-7-1-3c

time-zone 35

date-format dd-mm-yy

voicemail 388

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

hunt-group logout HLog

moh MOH2.wav

multicast moh 239.10.16.16 port 2000

web admin system name cisco secret 5 $1$iDgA$MKNi2RWfsO0KjuC82kgLJ1

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern 9.T

transfer-pattern .T

secondary-dialtone 9

fac standard

create cnf-files version-stamp 7960 Aug 29 2012 12:00:04

!

line con 0

privilege level 15

logging synchronous

no modem enable

line aux 0

line 2

no activation-character

no exec

transport preferred none

transport input all

line vty 0 4

exec-timeout 0 0

logging synchronous

login local

transport input all

line vty 5 100

login local

transport input all

!

ntp master

end

Some of the output are not shown becaus it is to long I have attach the whole config for reference and any advice on how could I optimize and resolve my issues is greatly appreciated. Thanks

Anas Abueideh · ‎04-02-2013

Hi Nicolo,

SPA525g is a SIP phone, you need to configure voice register pool. telephony service is for skinny phones

you need like the below config

voice register global

mode cme

source-address10.1.3.1 port 5060

max-dn 10

max-pool 25

authenticate register

timezone 30

date-format D/M/Y

hold-alert

dialplan-pattern 1 ... extension-length 3

voicemail 388

url authentication http://10.1.3.1/CCMCIP/authenticate.asp

logo American Center

voice register dn 1

number 388

voice register pool 1

id mac 000E.083B.EB83 <<---- SPA525g Mac address

number 1 dn 1

username cisco password cisco

HTH

Anas

please don't forget to rate the helpful posts

Nicolo.santander · ‎04-03-2013

Thanks for the repz Mr Anas Abu Eideh,

I will try this configuration and update you, i think this make sense because the other IP phone that i have which is SCCP are registering perfectly , i will try this and get back to you the result. thanks

paolo bevilacqua · ‎04-03-2013

Anas Abu Eideh wrote:

Hi Nicolo,

SPA525g is a SIP phone, you need to configure voice register pool. telephony service is for skinny phones

Actually SPA525G should be used in SPCP mode, not SIP with the UC500.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

In SIP mode the phone will loose many features and not integrate good at all.

paolo bevilacqua · ‎04-03-2013

Wrong forum, post in "small business voice - UC500". You can move your post using the actions panel on the right.