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Uc540 to Callmanager all working but no Voicemail from the Callamanger side

I have created a connection between the UC540 and Cisco Callmanager 6.  I am using a H323 gateway connection and can call each site via 4 didgit dialing.   My issue is that the calls from the Callmanager side trying to go to the UC540 side can not hear VOICEMAIL prompts.  It goes into a fast busy.  Calling from teh Uc540 side to the Callmanager side is fine.  I can get phones and voicemail mail.  Has anyone had any experience with this?  I do notice that my Dial-peer to the callmanager side is H323... but the dial-peer to the Voicemail side of UC540 is SIP.  Has anyone got this working?  I have full connectivity to each VLAN from each IP subnet.  I can PING all Voice and Data VLANS.  One thing to know is this is using a site to site VPN connection as well.. so their is also a tunnel involved... but everything is working and I have connectivity.

John NIkolatos

www.niktek.com

1 ACCEPTED SOLUTION

Accepted Solutions

Uc540 to Callmanager all working but no Voicemail from the Calla

Hi John,

Yes, you are using G729 in you incoming and outgoing dial-peers to CUCM.

Please take a look at the following link how to set the transcoding:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrnsc.html#wp1014756

If you need further asistance with transcoding please tell me.

HTH,

Alex

*Please rate helpful posts

10 REPLIES 10

Uc540 to Callmanager all working but no Voicemail from the Calla

Hello John,

Please check under voice service voip of the UC if you have the following:

voice service voip

allow-connections h323 to sip

allow-connections sip to h323

HTH,

Alex

*Please rate helpful posts

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

I thought you may be onto something...  but I check and yes I have that.

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

sip

  no update-callerid

!

maybe something I can debug to figure this one out?

Uc540 to Callmanager all working but no Voicemail from the Calla

Hi John,

Which are the codecs you are using?

The CUE is using only G711ulaw. If you are using another codec between sites you should have the transcoding enabled. Please check for transcoding with "show dspfarm profile".

You may want to start these two debugs if you have the previous configured:

debug voip ccapi inout

debug ccsip messages

These usually should provide enough information why the calls to the CUE fails.

HTH,

Alex

*Please rate helpful posts

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

Ok here are the debugs.  I did not have anything for "show dspfarm profile" so I added conferencing using hte CCA.  Which created a DSPFARM for me. 

-----------------------------------------------------------------------

onnys#show dspfarm profile
Dspfarm Profile Configuration

Profile ID = 1, Service = CONFERENCING, Resource ID = 1 
Profile Description : DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE
Application : SCCP   Status : ASSOCIATED
Resource Provider : FLEX_DSPRM   Status : UP
Number of Resource Configured : 4
Number of Resource Available : 4
Maximum conference participants : 8
Codec Configuration: num_of_codecs:6
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g729ar8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729abr8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729r8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729br8, Maximum Packetization Period : 60 , Transcoder: Not Required
sonnys#

--------------------------------------------------------------------------------------------------------------------------------------

*************DEBUGS*******************

sonnys#
034798: Sep  4 19:12:50.182: //-1/00FA9B800F00/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=Alvin Cruz
   ----- ccCallInfo IE subfields -----
   cisco-ani=3240
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=4299
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=-1
   cisco-rdnplan=-1
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

034799: Sep  4 19:12:50.186: //-1/00FA9B800F00/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x8764AB74, Call Info(
   Calling Number=3240,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=4299(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=2003, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2411
034800: Sep  4 19:12:50.186: //-1/00FA9B800F00/CCAPI/ccCheckClipClir:
   In: Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
034801: Sep  4 19:12:50.186: //-1/00FA9B800F00/CCAPI/ccCheckClipClir:
   Out: Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
034802: Sep  4 19:12:50.186: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034803: Sep  4 19:12:50.186: :cc_get_feature_vsa malloc success
034804: Sep  4 19:12:50.186: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034805: Sep  4 19:12:50.186:  cc_get_feature_vsa count is 3
034806: Sep  4 19:12:50.186: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034807: Sep  4 19:12:50.186: :FEATURE_VSA attributes are: feature_name:0,feature_time:2334987224,feature_id:2682
034808: Sep  4 19:12:50.186: //2411/00FA9B800F00/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=4299(TON=Unknown, NPI=Unknown))
034809: Sep  4 19:12:50.186: //2411/00FA9B800F00/CCAPI/cc_process_call_setup_ind:
   Event=0x887F6700
034810: Sep  4 19:12:50.186: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 4299
034811: Sep  4 19:12:50.186: //2411/00FA9B800F00/CCAPI/ccCallSetContext:
   Context=0x8B2FAE84
034812: Sep  4 19:12:50.186: //2411/00FA9B800F00/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 2411 with tag 2003 to app "_ManagedAppProcess_Default"
034813: Sep  4 19:12:50.190: //2411/00FA9B800F00/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
034814: Sep  4 19:12:50.190: //2411/00FA9B800F00/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=2000, Params=0x8B2EF414, Progress Indication=NULL(0)
034815: Sep  4 19:12:50.190: //2411/00FA9B800F00/CCAPI/ccCheckClipClir:
   In: Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
034816: Sep  4 19:12:50.190: //2411/00FA9B800F00/CCAPI/ccCheckClipClir:
   Out: Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
034817: Sep  4 19:12:50.194: //2411/00FA9B800F00/CCAPI/ccCallSetupRequest:
   Destination Pattern=4299, Called Number=4299, Digit Strip=FALSE
034818: Sep  4 19:12:50.194: //2411/00FA9B800F00/CCAPI/ccCallSetupRequest:
   Calling Number=3240(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=4299(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=Alvin Cruz
   Account Number=Alvin Cruz, Final Destination Flag=TRUE,
   Guid=00FA9B80-AD52-6104-0F00-7202AC1064F7, Outgoing Dial-peer=2000
034819: Sep  4 19:12:50.194: //2411/00FA9B800F00/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=Alvin Cruz
   ----- ccCallInfo IE subfields -----
   cisco-ani=3240
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=4299
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=-1
   cisco-rdnplan=-1
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

034820: Sep  4 19:12:50.194: //2411/00FA9B800F00/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x877DC764, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=3240,(Calling Name=Alvin Cruz)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=4299(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=2000, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
034821: Sep  4 19:12:50.194: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034822: Sep  4 19:12:50.194: :cc_get_feature_vsa malloc success
034823: Sep  4 19:12:50.194: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034824: Sep  4 19:12:50.194:  cc_get_feature_vsa count is 4
034825: Sep  4 19:12:50.194: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
034826: Sep  4 19:12:50.194: :FEATURE_VSA attributes are: feature_name:0,feature_time:2334986104,feature_id:2683
034827: Sep  4 19:12:50.194: //2412/00FA9B800F00/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
034828: Sep  4 19:12:50.194: //2412/00FA9B800F00/CCAPI/ccCallSetContext:
   Context=0x8B2EF3C4
034829: Sep  4 19:12:50.194: //2411/00FA9B800F00/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=2000
034830: Sep  4 19:12:50.198: //2412/00FA9B800F00/CCAPI/cc_api_call_proceeding:
   Interface=0x877DC764, Progress Indication=NULL(0)
034831: Sep  4 19:12:50.202: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:4299@10.1.10.1:5060 SIP/2.0

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17C1321

Remote-Party-ID: "Alvin Cruz" <3240>;party=calling;screen=yes;privacy=off

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

To: <4299>

Date: Tue, 04 Sep 2012 19:12:50 GMT

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 0016423808-2907857156-0251687426-2886755575

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1346785970

Contact: <3240>

Expires: 180

Allow-Events: telephone-event

Content-Length: 0


034832: Sep  4 19:12:50.214: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17C1321

To: <4299>

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

CSeq: 101 INVITE

Content-Length: 0

Timestamp: 1346785970


034833: Sep  4 19:12:50.254: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17C1321

To: <4299>;tag=dsc1cb9c32

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

CSeq: 101 INVITE

Content-Length: 0

Contact: <4299>

Allow: INVITE, BYE, CANCEL, ACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO

Cisco-Gcid: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2


034834: Sep  4 19:12:50.254: //2412/00FA9B800F00/CCAPI/cc_api_call_alert:
   Interface=0x877DC764, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
034835: Sep  4 19:12:50.258: //2412/00FA9B800F00/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
034836: Sep  4 19:12:50.258: //2411/00FA9B800F00/CCAPI/ccCallAlert:
   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
034837: Sep  4 19:12:50.258: //2411/00FA9B800F00/CCAPI/ccCallAlert:
   Call Entry(Responsed=TRUE, Alert Sent=TRUE)
034838: Sep  4 19:12:50.258: //2412/00FA9B800F00/CCAPI/cc_api_get_called_ccm_detected:
   CallInfo(ccm detected=0)
034839: Sep  4 19:12:50.258: //2411/00FA9B800F00/CCAPI/ccCallNotify:
   Data Bitmask=0x7, Call Id=2411
034840: Sep  4 19:12:50.258: //2412/00FA9B800F00/CCAPI/cc_api_get_called_ccm_detected:
   CallInfo(ccm detected=0)
034841: Sep  4 19:12:50.262: //2411/00FA9B800F00/CCAPI/cc_api_get_delay_xport:
   CallInfo(delay xport=FALSE)
034842: Sep  4 19:12:50.298: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 Ok

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17C1321

To: <4299>;tag=dsc1cb9c32

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

CSeq: 101 INVITE

Content-Length: 184

Contact: <4299>

Content-Type: application/sdp

Allow: INVITE, BYE, CANCEL, ACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO

Cisco-Gcid: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

v=0

o=CUE 11733024 2 IN IP4 10.1.10.1

s=SIP Call

c=IN IP4 10.1.10.1

t=0 0

m=audio 21428 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15


034843: Sep  4 19:12:50.298: //2412/00FA9B800F00/CCAPI/cc_api_event_indication:
   Event=91, Call Id=2412
034844: Sep  4 19:12:50.298: //2412/00FA9B800F00/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
034845: Sep  4 19:12:50.298: //2412/00FA9B800F00/CCAPI/cc_api_caps_ind:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=2412,
   Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,
   Modem=0x0, Codec Bytes=160, Signal Type=2)
034846: Sep  4 19:12:50.298: //2412/00FA9B800F00/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
034847: Sep  4 19:12:50.302: //2412/00FA9B800F00/CCAPI/cc_api_call_connected:
   Interface=0x877DC764, Data Bitmask=0x1, Progress Indication=NULL(0),
   Connection Handle=0
034848: Sep  4 19:12:50.302: //2412/00FA9B800F00/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
034849: Sep  4 19:12:50.302: //2411/00FA9B800F00/CCAPI/cc_api_call_disconnected:
   Cause Value=127, Interface=0x8764AB74, Call Id=2411
034850: Sep  4 19:12:50.302: //2411/00FA9B800F00/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=127, Retry Count=0)
034851: Sep  4 19:12:50.306: //2411/00FA9B800F00/CCAPI/ccConferenceCreate:
   (confID=0x8B3D6128, callID1=0x96B, gcid=0-0-0-0, tag=0x0)
034852: Sep  4 19:12:50.306: //2412/00FA9B800F00/CCAPI/ccConferenceCreate:
   (confID=0x8B3D6128, callID2=0x96C, gcid=0-0-0-0, tag=0x0)
034853: Sep  4 19:12:50.306: //2411/00FA9B800F00/CCAPI/ccConferenceCreate:
   Conference Id=0x8B3D6128, Call Id1=2411, Call Id2=2412, Tag=0x0
034854: Sep  4 19:12:50.306: //2411/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
  
034855: Sep  4 19:12:50.306: cc_api_get_xcode_stream : 4702
034856: Sep  4 19:12:50.306: //2411/00FA9B800F00/CCAPI/cc_api_bridge_done:
   Conference Id=0x236, Source Interface=0x8764AB74, Source Call Id=2411,
   Destination Call Id=2412, Disposition=0x0, Tag=0x0
034857: Sep  4 19:12:50.306: //2412/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
  
034858: Sep  4 19:12:50.306: cc_api_get_xcode_stream : 4702
034859: Sep  4 19:12:50.306: //2412/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
  
034860: Sep  4 19:12:50.306: cc_api_get_xcode_stream : 4702
034861: Sep  4 19:12:50.306: //2412/00FA9B800F00/CCAPI/cc_api_bridge_done:
   Conference Id=0x236, Source Interface=0x877DC764, Source Call Id=2412,
   Destination Call Id=2411, Disposition=0x0, Tag=0x0
034862: Sep  4 19:12:50.306: //2411/00FA9B800F00/CCAPI/cc_generic_bridge_done:
   Conference Id=0x236, Source Interface=0x877DC764, Source Call Id=2412,
   Destination Call Id=2411, Disposition=0x0, Tag=0x0
034863: Sep  4 19:12:50.310: //2411/00FA9B800F00/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x236, Destination Call Id=2412)
034864: Sep  4 19:12:50.310: //2412/00FA9B800F00/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x236, Destination Call Id=2411)
034865: Sep  4 19:12:50.310: //2411/00FA9B800F00/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0x236, Call Id1=2411, Call Id2=2412
034866: Sep  4 19:12:50.314: //2411/00FA9B800F00/CCAPI/ccConferenceDestroy:
   Conference Id=0x236, Tag=0x0
034867: Sep  4 19:12:50.314: //2411/00FA9B800F00/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x236, Source Interface=0x8764AB74, Source Call Id=2411,
   Destination Call Id=2412, Disposition=0x0, Tag=0x0
034868: Sep  4 19:12:50.314: //2412/00FA9B800F00/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x236, Source Interface=0x877DC764, Source Call Id=2412,
   Destination Call Id=2411, Disposition=0x0, Tag=0x0
034869: Sep  4 19:12:50.314: //2411/00FA9B800F00/CCAPI/cc_generic_bridge_done:
   Conference Id=0x236, Source Interface=0x877DC764, Source Call Id=2412,
   Destination Call Id=2411, Disposition=0x0, Tag=0x0
034870: Sep  4 19:12:50.314: //2412/00FA9B800F00/CCAPI/ccCallDisconnect:
   Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
034871: Sep  4 19:12:50.318: //2412/00FA9B800F00/CCAPI/ccCallDisconnect:
   Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
034872: Sep  4 19:12:50.318: //2411/00FA9B800F00/CCAPI/ccCallDisconnect:
   Cause Value=127, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=127)
034873: Sep  4 19:12:50.318: //2411/00FA9B800F00/CCAPI/ccCallDisconnect:
   Cause Value=127, Call Entry(Responsed=TRUE, Cause Value=127)
034874: Sep  4 19:12:50.318: //2411/00FA9B800F00/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
034875: Sep  4 19:12:50.326: //2411/00FA9B800F00/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x8764AB74, Tag=0x0, Call Id=2411,
   Call Entry(Disconnect Cause=127, Voice Class Cause Code=0, Retry Count=0)
034876: Sep  4 19:12:50.326: //2411/00FA9B800F00/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
034877: Sep  4 19:12:50.326: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
034878: Sep  4 19:12:50.326: :cc_free_feature_vsa freeing 8B2D13D0
034879: Sep  4 19:12:50.326: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
034880: Sep  4 19:12:50.326:  vsacount in free is 3
034881: Sep  4 19:12:50.326: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:4299@10.1.10.1:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17D1502

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

To: <4299>;tag=dsc1cb9c32

Date: Tue, 04 Sep 2012 19:12:50 GMT

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Reason: Q.850;cause=0

Content-Length: 0


034882: Sep  4 19:12:50.330: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:4299@10.1.10.1:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17E1303

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

To: <4299>;tag=dsc1cb9c32

Date: Tue, 04 Sep 2012 19:12:50 GMT

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1346785970

CSeq: 102 BYE

P-RTP-Stat: PS=0,OS=0,PR=0,OR=0,PL=0,JI=0,LA=0,DU=0

Content-Length: 0


034883: Sep  4 19:12:50.334: //2412/00FA9B800F00/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 Ok

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK17E1303

To: <4299>;tag=dsc1cb9c32

From: "Alvin Cruz" <3240>;tag=1D2BA668-1AC4

Call-ID: 5A836507-F5FB11E1-98D9DA07-C640D5C3@10.1.10.2

CSeq: 102 BYE

Content-Length: 0


034884: Sep  4 19:12:50.338: //2412/00FA9B800F00/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x877DC764, Tag=0x0, Call Id=2412,
   Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
034885: Sep  4 19:12:50.338: //2412/00FA9B800F00/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
034886: Sep  4 19:12:50.338: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
034887: Sep  4 19:12:50.338: :cc_free_feature_vsa freeing 8B2D0F70
034888: Sep  4 19:12:50.338: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
034889: Sep  4 19:12:50.338:  vsacount in free is 2
sonnys#

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

Looking into this a little further...  seems like I dont have transcoding setup properly for transcoding between two devices because it seems that the DSPFARM I have created for conferencing is only for conferencing.  Do you know the proper commands to allow for transcoding?  But also look at the debugs above and tell me if anything catches your eye on my issues.  Again the Callmanager side can dial numbers and talk with people but they can not hear the voicemail prompts on the UC500 side of things...  just get a fast busy after a few seconds.. but from teh debugs I have been doing I can tell it is calling the proper dial-peer to call VM... 

******** UC500 DIAL-PEER for VM *********** (H323 gateway connection from Call Manager cannot "hear" this audio)

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

translation-profile outgoing XFER_TO_VM_PROFILE

destination-pattern 4299

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

voice-class sip outbound-proxy ipv4:10.1.10.1

dtmf-relay rtp-nte

codec g711ulaw

no vad

!

************ CALL MANAGER DIAL-PEERS ************

dial-peer voice 2002 voip

description ** Connection to  CALL MANAGER **

preference 1

destination-pattern 2...

session target ipv4:172.16.100.16

incoming called-number 2...

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 2003 voip

description ** COnnection to  CALL MANAGER for 3xxx **

preference 1

destination-pattern 3...

session target ipv4:172.16.100.16

dtmf-relay h245-alphanumeric

no vad

!

Uc540 to Callmanager all working but no Voicemail from the Calla

Hi John,

Yes, you are using G729 in you incoming and outgoing dial-peers to CUCM.

Please take a look at the following link how to set the transcoding:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrnsc.html#wp1014756

If you need further asistance with transcoding please tell me.

HTH,

Alex

*Please rate helpful posts

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

Alexander - yes I do need some help here..  At this point I just dont understand what I need to place in the code.  The documentation is helpful but it is so long I dont even know where to start...  Any help you provide is appreciated because at this time - I really need it. 

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

Alex - funny thing is once you posted I am using G729 on my dial-peers, I just figured I would change it all to G711ulaw and it works perfectly.  It is a crazy thing that I should get absorbed into transcoding configurations when all I really needed was to match the codecs to get it to work. 

John NIkolatos

www.niktek.com

Re: Uc540 to Callmanager all working but no Voicemail from the C

Hi John,

I am glad that you get it working now. That was the other solution I was going to suggest if you have enough bandwidth or if both are locally connected.

For the transcoding you need to enter something like the following:

voice-card 1

dsp services dspfarm

sccp ccm group 1

associate profile 1 register mtp123456792012

dspfarm profile 1 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

maximum sessions 6

associate application sccp

telephony-service

sdspfarm units 5

sdspfarm transcode sessions 10

sdspfarm tag 2 mtp123456792012

Best regards,

Alex

*Please rate helpful posts

Participant

Uc540 to Callmanager all working but no Voicemail from the Calla

I got this working and posted and example on my website so people can see how this works. 

www.niktek.com/content/view/69/41/

John Nikolatos

Www.niktek.com