Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
I have a uc540 I've primarily setup with CCA but did some of the vpn work myself since it was a special install and CCA was choking on some things. Primarily the client didn't have the ability to create vlans for the voice and phones. And CCA didn't like not having a voice vlan. That aside, here's my issue I hope someone can assist with.
I have a couple 525g2s setup using anyconnect into the uc540. The uc540 is directly on the internet and the remote 525g2s establish a connection successfully. The remote phones can receive calls from the outside world, and can call each other. The phones can access voicemail and so forth. All works successfully on the phones except one item - when they make an outbound call.
When they make an outbound call, i can "show call active voice" and show the call being established to the outside world and the timer ticking away. On the phones it shows connected and the timer ticks away. But the receipient phone in the outside world doesn't get a ring. So for example, if i call my cell phone from a remote phone, the uc540 and remote 525g2 both show the call established and in progress, but there's no call to my cell phone.
All other facets of the phone system are working optimally. All phones local to the uc540 can make outbound calls without issue. System is running 8.6 with latest phone firmware.
ChicagoUC540#show call active voice com <callID> A/O FAX T<sec> Codec type Peer Address IP R<ip>:<udp> Total call-legs: 2 154 ANS T32 g711ulaw TELE P120 155 ORG T32 g711ulaw TELE P81XXXYYY7680
Turns out it was a FXO port issue. Client had 4 POTS lines from Comcast. Fourth line wasn't activated yet, but fourth line had top precedence in the dial peers. Made it last in precedence so it doesn't get hit and hopefully it's activated soon.
A consumer router may support a virtual private network (VPN) connection, but that's a far cry from the network and security capabilities that a business-class router can provide. All it takes is some IT talent and know-how to set one up. You're hear...
Cisco RV340 Series Secure Router
Security License Features and Performance
Today, secure networking is imperative for every business, even the smallest one. The RV340 series security routers provides business users with advanced connectivity and...
Recorded Live at SpiceWorld 2018!With the increasing complexity of technology lengthy configurations, dealing with multiple vendors, constant updates and maintenance –it can feel like you are navigating an unruly IT jungle. Join Cisco's Amy Blanchard as s...
Small Business Networking Products
Network and Smart Storage
FindIT Network Management
Voice and Conferencing
ATAs, Gateways,and Accessories
This document is attempt to recreate content of original document created by famous @Patrick Born. Cisco has considered to destroy such valuable document for an unknown reason.In order to capture debug and syslog messages from your SPA1x2 and SPA232D phon...