02-21-2013 10:23 AM - edited 03-21-2019 07:00 AM
I have set up the AA for a UC560, but the "No Option Transer to" will not work. I just keeps looping the AA. Any help would be appreciated.
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02-25-2013 01:02 PM
Can you try setting the Maximum Menu Prompt Attempts to 1?
02-22-2013 02:52 PM
Hi Jon,
Can you send me a screenshot of your AA configuration?
-Trent Good
02-22-2013 03:01 PM
Here is the link to the image AA config page.
02-25-2013 09:49 AM
Hi John,
Your configuration looks correct. Some things I would try are changing the prompt to a self recorded one and checking the firmware version.
I'm not aware of any issues that cause the No option transfer to not to work.
You may consider opening a case so that an engineer can troubleshoot more in depth.
02-25-2013 01:02 PM
Can you try setting the Maximum Menu Prompt Attempts to 1?
02-27-2013 02:30 AM
this was going to be my simple suggestion.
im sure its just playing the AA message, for the number of failed attempts setting.
02-27-2013 08:17 AM
Thank you David and Yasien,
That was the issue.
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