In CCA 3.2(1), UC560 is running software pack 8.2.
If we go into the backgrounds or Ringotones to add new ones, the screens come up blank with a message "The embedded TFTP server can not start or is unreachable."
There is no 3rd party tftp server running on the pc, also we have loaded up cca on another server, and it gets the same message. Any ideas on how to troubleshoot?
Please check from the PC if you could reach the TFTP address of the UC which by default is 10.1.10.2. The check from the CCA in the troubleshooting->network diagnostics->ping from 10.1.10.2 (defult TFTP) if you can reach your PC. Also try to start the CCA "run as administrator" right click of the mouse.
1. Can ping and pull up 10.1.10.2 via IE successfully.
2. Ran as administrator
Same result...Could it be as a result of the software pack 8.2?
Is there anything else we can look at?
I had a similar issue - the upgrade to 8.6 did solve the issue and it works great - client is have happy to see their logos published on the phone displays. Just make sure that all the phone loads and support files are correctly extracted to the UC560 Flash and you shouldn't have any problems. Good luck.