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UC560 incoming call tracking

Todd Willoughby
Level 1
Level 1

‎08-28-2014 06:41 AM - edited ‎03-21-2019 08:21 AM

Question, 

Is there a way to keep a tally of the total amount of incoming calls to our UC560 system? WE have a T1 line that has 16 DIDs we would like to see what calls are coming in on particular DIDs.

 

Thanks,

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Dennis Bigelow
Cisco Employee
Cisco Employee

‎09-19-2014 07:15 AM

Hello,

You will have to purchase separate software to run reports on call records.

Here is a link for supported software for the UC500 series.

https://supportforums.cisco.com/document/36511/sbcs-third-party-applications

Regards,

Chris

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