cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Get the latest Cisco news in this December issue of the Cisco Small Business Monthly Newsletter

679
Views
0
Helpful
1
Replies
Highlighted
Beginner

UC560 License Problem

Hello I am getting the ollowing error message when i am trying to insert 3 PAK in the wizard of the UC560:

Send Request to Cisco Product License Registration Server  failed. 
Possible error: Network  connection error or Cisco Product License Registration Server  down

Anybody knows what might be the cause or how to rectify this issue?

Rgds,

Robert

Everyone's tags (2)
1 REPLY 1
Rising star

UC560 License Problem

Hi Robert,

This can happen at times if the UC-560 had issues during the activation process, I would advise to check and see if the license file as actually deposited on the Flash card anyway as at times it does. If not then you will need to manually activate the license through the website (Don't remember it of the top of my head).

If you have to do it manually, then you can use CCA to do it, or via CLI which will work as well.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *