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Marcel Tempelman
Participant

UC560-SPA509G registers, no DN

Hi,

yesterday I encountered a strange issue:

1.     removed DN 112 from phone (accidentally the national emergency number (112) was used as DN)

2.     added 124 to phone, everythin ok

3.     one phone had an issue with its display tried changing the MAC-address in CCA but to no avail. MAC wouldn't change

4.     connected new phone. it registered and got automatically 112

5.     after some trying with CCA. Changed the mac on CLI and removed the 112 DN.

Now the phone registers correctly but although the ephone has button 1:17 in its config it behaves like it does not have any buttons programmed.

Haven't tried a reload of the box (didn't have time) but strange it is. No big issue, just strange.

SPW     8.05

CCA     2.2.6

UC560

regards,

Marcel

1 ACCEPTED SOLUTION

Accepted Solutions
bethingt
Beginner

I have seen something like this before. I recreated dn and ephone and did a reboot on box and everything worked. If reboot dont fix can we get a debug ephone detail for that mac so we can see whats going on.

Brian

View solution in original post

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bethingt
Beginner

I have seen something like this before. I recreated dn and ephone and did a reboot on box and everything worked. If reboot dont fix can we get a debug ephone detail for that mac so we can see whats going on.

Brian

View solution in original post